AmTrust reviews

3.8

67% would recommend to a friend

(880 total reviews)

Barry D. Zyskind

74% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

880 reviews
1.0
Feb 5, 2024

Culture

Recommend
CEO approval
Business Outlook

Pros

Plan for culture improvement including D&I promoted across Europe

Cons

The reality is the culture plan never evolves due to poor ownership and extremely poor leadership from the top. The toxic culture remains.

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AmTrust Response
2y
Thank you for your review and feedback. We encourage all feedback and sincerely appreciate your perspective. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. Please reach out to us at AmTrustInternationalEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.
1.0
Jan 21, 2024

Bad

Recommend
CEO approval
Business Outlook

Pros

Additional company holidays Generally nice people

Cons

Lack of training Toxic culture Overtime

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AmTrust Response
2y
Thank you for leaving a review. We’re sorry you feel that way. Your insights will help us make our organization better and enhance our culture in the future. It is important to us that our employees feel supported, please reach out to us at AmTrustInternationalEmployeeCenter@amtrustgroup.com so that we can learn more about your concerns.
2.0
Jul 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is decent Good holiday allowance (25 days + a number of AmTrust Days) Not much micro-management (in my experience)

Cons

- lack of clear communication/direction from senior leadership - workforce is under resourced which means unnecessarily heavy workloads for many members of staff - lack of investment in change management... No BA/PM/training and development team to help manage and implement new ways of working - slow decision making process - horribly inadequate IT systems - not enough focus on the long term and fixing underlying issues... Constant fire-fighting which wastes a lot of people's time and ultimately causes the business to lose money due to inefficiencies - workplace politics... rather than focusing on highlighting issues to senior mgt that require action and looking to resolve these, focus is on massaging language etc

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AmTrust Response
5y
We appreciate you taking the time to share your feedback and experience with us and are continuously striving to make our organization better and enhance our culture. Your insights will help us in this effort. We wish you all the best in the future.
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Glassdoor has 1,441 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.