AmTrust reviews

3.8

67% would recommend to a friend

(880 total reviews)

Barry D. Zyskind

74% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

880 reviews
2.0
Jul 3, 2024
Recommend
CEO approval
Business Outlook

Pros

On a personal level AmTrust are fairly decent. The pros for me are: Good package overall, salary and bonus are decent Excellent holidays due to additional "AmTrust Days" on Jewish festivals Good private health care package Friendly helpful colleagues (mostly)

Cons

The upper IT management are mostly incompetent bullies. Huge decisions are made on a whim in the US without any consultation with affected staff and usually without any attempt whatsoever to understand even the rudiments of English law or work culture. This tends to annoy people so they leave and the company complains they can't keep their staff. Training and career progression are non existent as are inductions. HR are more concerned with DEI boxticking than retaining and developing staff. Bradford office (it isn't in Leeds despite the blurb) is OK but the location is grim. At least the parking is free. Retention is woeful so people are overworked with expectations changing in an instant.

avatar
AmTrust Response
2y
AmTrust does not tolerate discrimination, harassment or bullying. Please reach out to us at hrhub@amtrustgroup.com so a thorough inquiry into your concerns can be completed.
1.0
May 8, 2024

Avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amtrust days on top of annual leave

Cons

Toxic culture from the top down

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AmTrust Response
2y
Thank you for your review and feedback. We encourage all feedback and sincerely appreciate your perspective. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. Please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.
1.0
Nov 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Extra days off for Jewish holidays,ranging from 5 a year to sometimes 12

Cons

Outdated IT. Basically hand me down equipment London office do not want anymore. Power politics at every level of the business from supevisory all the way up to high management. Only focus of HR is on what they are doing well and never on what they need to improve. New starters earn 3-4 k more than people working for the business 4-6 years and are required to teach the new starter the job. Little to no training. Meritocracy non existent. Capable employees overburdened, coasting employees put up with by management

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AmTrust Response
2y
Thank you for leaving a review. We’re sorry you feel that way. Your insights will help us make our organization better and enhance our culture in the future. It is important to us that our employees feel supported, please reach out to us at AmTrustInternationalEmployeeCenter@amtrustgroup.com so that we can learn more about your concerns.
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