Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,315 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 60% of employees would recommend working at Amazon Flex to a friend and 44% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Amazon Flex?

60% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (961) , Delivery Driver (637) , Independent Contractor (147) , Warehouse Associate (123) , Associate (111) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (45) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 743 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 317 reviews)); "Flexible hours and scheduling." ((in 219 reviews)); "Great job flexible schedule easy" ((in 177 reviews)); "No boss and you can blast your music as loud as you want." ((in 60 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 104 reviews)); "No benefits and use your own vehicle." ((in 75 reviews)); "Some managers at depots are rude and enjoy shouting and treating drivers as much lower." ((in 41 reviews)); "As my first time I had NO TRAINING at all." ((in 25 reviews)); "Really, really, really bad communication and lack of personal approach" ((in 25 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What are the top reviewed Amazon Flex locations?

Atlanta , Seattle , New York , Dallas , Los Angeles , Houston , Phoenix , Austin , Chicago , San Diego , Denver , Fort Worth , Las Vegas , Portland , Charlotte , Irvine , San Antonio , Philadelphia , Nashville , Tampa , Cleveland , Baltimore , San Francisco , Orlando , Sacramento , Indianapolis , Cincinnati , San Jose , Miami , Boston

Amazon Flex reviews

3.4

60% would recommend to a friend

(4,583 total reviews)

Jeff Bezos

44% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,583 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews

4.0

Feb 14, 2020

Easy Work. Hard to Work

Whole foods shopper

Recommend

CEO approval

Business Outlook

Pros

The work itself is easy. You're grocery shopping off your cell phone, just like you do for yourself. Plus, if you pick your shifts well, there can be a lot of downtime.

Cons

As others have mentioned a million times by now, getting shifts can be difficult. They "Drop" IE are released around 615pm at night. The schedule is: Sunday: Shifts released for Wednesday and the following Sunday Monday: Shifts released for Thursday Tuesday: Shifts released for Friday Wednesday: Shifts released for Saturday Thusday: Excess shifts released for Friday, Saturday and Sunday. Also, now Monday shifts are released here. Friday: Shifts released for Monday Lastly, as people cancel their shifts, they're released at random. So being online constantly, or at odd hours helps. My 4 year old used to wake up at 5am....those were the best times to get shifts I couldn't get otherwise.

4.0

Feb 14, 2020

It’s not bad at all

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice work environment and friendly people

Cons

Have to rescue people who run there route slow

4.0

Feb 6, 2020

constant change

Virtual customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule is appealing to people with kids

Cons

always changing schedules and work requirements can be stressful

Viewing 373 - 375 of 4,583 Reviews

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Amazon Flex

Amazon Flex reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Easy Work. Hard to Work

It’s not bad at all

constant change

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Jobs at Amazon Flex