American Airlines reviews

3.6

63% would recommend to a friend

(8,800 total reviews)
avatar

Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
5.0
Aug 20, 2019

flight attendant

Recommend
CEO approval
Business Outlook

Pros

i love this company and what they stand for diversity and inclusion

Cons

the compensation and the overall unity of the working crew with the gate agents and flight attendants was unorganized. too long of layover sits in the airport caused for long tirous days

1.0
Jul 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Flight benefits and that is it

Cons

Mostly everything else besides travel benefits. Schedules are horrible. Pay low and medical benefits so expensive and low coverage. Managers are a joke. They lie and will put illegal information on your personnel file that will ban you for life from ever working for AA. I re-applied for a Flight Attendant position recently, I got the job, I was going through the process of the background checks and they withdrew my offer because they claim I am illegible to be rehired. I requested a copy of my personnel file and they denied it. I never had any write ups, no complaints, nothing negative. I resigned with the required two weeks notice and followed every single step for resigning. Still they lie and put illegal information on my file.

4.0
Jul 6, 2019

Reserve for one year

Recommend
CEO approval
Business Outlook

Pros

Good benefits, and can get a lot of flying time if you are at a small base, like DCA your first year.

Cons

You sit around a lot waiting for an assignment if you are at a larger base while on reserve your first year.

Viewing 85 - 87 of 8,800 Reviews

Glassdoor has 9,926 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.