American Airlines reviews

3.6

63% would recommend to a friend

(8,800 total reviews)
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Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
1.0
Oct 12, 2019

Terrible Place

Recommend
CEO approval
Business Outlook

Pros

None at all, nothing I really mean nothing

Cons

Everything you see in the movie Office Space. Terrible people in leadership positions. Everyone there in a worker role is miserable. Ask any flight attendant next time how the perceive the company.

1.0
Sep 30, 2019

Overall disappointment

Recommend
CEO approval
Business Outlook

Pros

Great opportunity for new graduates and empty nesters who are just looking to travel.

Cons

You'll never have a routine or work- life balance. You are only compensated for flight time, meaning a 12+ hour days and only paid for 7... Not a fulfilling job at all. You deal with the awful morale of the company and poor management. Unless you want to be a glorified coke pourer and pick up trash for ungrateful people. This is not the job for you,

3.0
Aug 27, 2019

wake up, Doug!!!

Recommend
CEO approval
Business Outlook

Pros

Major airline benefits and compensation..

Cons

Management still trying to figure out how to run the airline post bankruptcy. I hope they figure it out soon - Delta, Southwest, JetBlue, and even United are eating our lunches.

Viewing 82 - 84 of 8,800 Reviews

Glassdoor has 9,926 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.