American Airlines reviews

3.6

63% would recommend to a friend

(8,800 total reviews)
avatar

Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
5.0
Jun 23, 2017
Recommend
CEO approval
Business Outlook

Pros

- Competitive Pay - Work/Life balance - Large Responsibilities - Really great managers - Career advancement (lateral and vertical) - Very good flight and health benefits - Excellent executive leadership

Cons

- Expected to provide keyboard/mouse/monitor and provided computers are quite basic for a Fortune 100 company. - Long lead times to fill co-worker vacancies (often asked to help cover roles for months) - Awful cafeteria (and expensive)

1.0
Aug 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay is very good once you reach 5 - 6th year and depends on where you're based. NYC, SFO, ORD, BOS, DCA, are the most expensive and no extra pay for being based there. Delta pays more.

Cons

American is now owned by US Airways. Management is US Airways, formerly America West. America West was a joke. Flight attendants had to play ticket agents before they worked a flight to destination. America West was an industry joke for an airline. US Airways not much better.

4.0
Jul 7, 2016

Flight Attendant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Travel A lot of free time during the off peak season (fall and winter), but still received a base salary. Met new people all the time Worked with new employees on every flight Bid for your schedule Could get incentives to boost your check Pay was pretty good for the actual work you were doing

Cons

Had to work on Holidays, unless you are a senior FA. Had to bid for schedule (could be a good thing or a bad thing) Not a family friendly career Could be on call all night long (sucked) Not a lot of career growth

Viewing 94 - 96 of 8,800 Reviews

Glassdoor has 9,926 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.