American Airlines reviews

3.6

63% would recommend to a friend

(8,800 total reviews)
avatar

Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
2.0
Jun 30, 2016

meh

Recommend
CEO approval
Business Outlook

Pros

Travel benefits when you can actually get on a flight

Cons

Work late nights, weekends, holidays, early mornings. Hard to transfer to certain bases, no control over your schedule

2.0
Jun 30, 2016
Recommend
CEO approval
Business Outlook

Pros

The only pro is the flight benefits, first class is now free. Also a lot of the other employees are awesome, everyone except management.

Cons

Long days can work up to 16 hours, no breaks, no access to food, must work all holidays. Substandard hotels 19+ hours at a hotel next to a jail in Newark, not really seeing the world. 8 hours minimum layovers mean in a 4 day trip you could work 12+ hours with only 5-6 hours of sleep a night. Unpaid for sign in and boarding. Management and customers treat you horrible. I have had coworkers cursed out and threatened by customers and management has done nothing.

5.0
May 4, 2016

Flight Attendant

Recommend
CEO approval
Business Outlook

Pros

Professional business environment Great Career and Company. lived the dream!

Cons

Very hard to raise a Family so chose to be an at Home Mom after 13 years as a fulfilled flight Attendant at AA.

Viewing 97 - 99 of 8,800 Reviews

Glassdoor has 9,926 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.