American Airlines reviews

3.6

63% would recommend to a friend

(8,800 total reviews)
avatar

Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
1.0
Feb 15, 2015
Recommend
CEO approval
Business Outlook

Pros

The positives of working for the airline historically has been the work schedule flexibility and travel benefits. Another area the airline has excelled is in diversity. They have a broad inclusive non-discrimination policy.

Cons

The quality of work life, i.e. schedule flexibility and the travel benefits - the reason most of us went to work for the airlines to begin with are rapidly disappearing. The company has reneged on it's promises to employees repeatedly. In Bankruptcy reorganization - the Company tried to "terminate" pensions and hand them over to the PBGC. Fortunately the Obama Administration said NO - and American was forced to "freeze" pensions instead. In any case - Pensions are a thing of the past. The small 3% 401k match doesn't come close to making up for it. Many employees made working for the airline a career - thinking that they would continue to receive lifetime travel passes that they could use in retirement. American also recently reneged on this commitment to employees by downgrading retiree travel considerably - making it almost impossible to get on a flight during retirement with virtually every flight being oversold every day of the year. In addition to all this, as if it wasn't enough, the pay is atrocious. Your pay will NOT keep pace with the rate of inflation, let alone exceed it. Plan on a continually declining standard of living in terms of real purchasing power the longer you work here. In Summation: Do NOT make American Airlines a career. The price you pay for working here is too high and the benefits do not exceed the grueling work and bad pay.

1.0
Dec 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Pros are flight benefits for you and your family

Cons

As a part time employee you work 5 days a week and up to 38 scheduled hours.... which you never leave on time because they a grossly under staffed.

Viewing 106 - 108 of 8,800 Reviews

Glassdoor has 9,926 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.