American Airlines reviews

3.6

63% would recommend to a friend

(8,798 total reviews)
avatar

Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
5.0
Jan 15, 2018

Flight Attendant

Recommend
CEO approval
Business Outlook

Pros

State of the art aircraft, worlds largest airline, great health travel and 401K benefits. Very diverse and forward-thinking culture.

Cons

One of the main reasons I took the job was to travel and now that we have over 100,000 employees it is hard to use our passes because the planes have fewer open seats and you are competing with so many other employees to get a seat.

5.0
Jul 14, 2017

FA

Recommend
CEO approval
Business Outlook

Pros

-Travel the world LITERALLY -Most other FAs are some of the nicest and coolest people you'll meet -Good pay with very flexible schedules

Cons

-Away from family -Sometimes dealing with passengers and delays is stressful -Financially hard when going through training and first starting the job

1.0
Jul 5, 2016
Recommend
CEO approval
Business Outlook

Pros

In the 80's, got to see a lot of places due to long layovers and meet fantastic people, F/A's are a unique bunch. Work rules were conducive to good health back then. Time to rest properly and eat right and protection if your day ran long with extra hours off. Longer vacations, etc.

Cons

Since 9/11 the job changed drastically for the worse and even worse yet after the merger with US Airways. Pay, work rules, rest time are now intolerable. Sick policy has become more strict and job's exposure to germs is enough to catch things and miss work, let alone health from being overworked so many F/A's I know are on the verge of losing their jobs.

Viewing 22 - 24 of 8,798 Reviews

Glassdoor has 9,924 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.