American Airlines reviews

3.6

63% would recommend to a friend

(8,798 total reviews)
avatar

Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
4.0
Jan 21, 2016

Flight Attendant

Recommend
CEO approval
Business Outlook

Pros

Travel benefits are the best pro. Layovers are a great way to see the country, I view them as a "free" mini-vacation.

Cons

Everything is seniority based, so being new is hard. You work ALL weekends and holidays. Also being on reserve ("on call") isn't much fun.

1.0
Jan 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Travel and 5.5% company 401K match.

Cons

Reserve/on call is like being on house arrest, flight benefits are no longer benefits as AA loves to over sell their seats and flights are always full. We get penalized for calling in sick and using earned sick time which goes towards negative points to termination. We do not get crew meals like pilots and sometimes no time to grab food with short ground time in between flights. We are exposed to higher radiation levels than nuclear plant workers, exposed to many other toxins, fumes, and before toxic uniforms as well as viruses and so on from passengers. We do not get paid for boarding, deplaning, 3+ hour ground time, delays, hold time on tarmac. The hourly pay is for flight hours only, per diem is $2.20 an hour domestic and $2.50 per hour on international trips.

5.0
Feb 24, 2023

Best Job in the World

Recommend
CEO approval
Business Outlook

Pros

Free Travel Amazing People Great Company Fun and Always Changing Job

Cons

Long Hours Early Days and Late Nights Hard to Live in Certain Cities with the First Year Pay

Viewing 25 - 27 of 8,798 Reviews

Glassdoor has 9,924 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.