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American Auto Shield

Engaged Employer

American Auto Shield reviews

2.5

29% would recommend to a friend

(176 total reviews)

Jason Currier

39% approve of CEO

26% positive business outlook

American Auto Shield has an employee rating of 2.5 out of 5 stars, based on 176 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American Auto Shield employee rating is 31% below average for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

176 reviews
4.0
Feb 20, 2025
Recommend
CEO approval
Business Outlook

Pros

The people working for the company are nice, it's a good environment and there's company activities to make you feel more welcome

Cons

4 paid holidays through the year, health benefits are OK, management doesn't take input when deciding your career path

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American Auto Shield Response
1y
Thank you for taking the time to share your feedback. We appreciate hearing about your employee experience and are glad to learn that you enjoy working with our team! We strive to provide an environment where employees feel welcome, valued, and respected. We offer an employee benefits package that includes comprehensive coverage and company perks, including our ThrivePass Wellness Program and Working Advantage Employee Discount Program. Perks also include fun on and off-site company events that help foster team, company, and community spirit. We also offer Educational Reimbursement Programs and career pathways based on our employees' unique skills, interests, and career goals. All active AAS employees qualify for financial support for development courses and certification exams relevant to their roles and aligned with business goals. Additionally, employees working full-time for at least one year with us qualify for our Tuition Reimbursement Program. We encourage you to take advantage of these and other resources to enhance your employee experience and professional growth. Continue to communicate with your leaders about your career goals. Find mentors to help you gain the skills and knowledge you need to advance your career. Don't forget to use resources like AAS Voice to share your valuable feedback and ideas to improve our services! Thank you again for sharing your employee perspective. We value your feedback and look forward to maintaining a positive work environment while investing in your professional growth.
3.0
Jan 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people to work with

Cons

Company was purchased and the quantity and quality of changes has been both dramatic and disheartening.

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American Auto Shield Response
1y
We appreciate your feedback regarding recent company changes. We recognize that some adjustments may be challenging, and we value our employees’ efforts and understanding as we strive to deliver an enhanced customer experience. We look forward this year to also cultivating an enriched employee experience, including an improved communication and recognition platform. Thank you again for your feedback and for your contributions to the company. We encourage you to communicate any suggestions and concerns you may have with your leaders and team. Together, we will continue to take actionable steps to drive a culture of customer service excellence.
5.0
Dec 23, 2024
Recommend
CEO approval
Business Outlook

Pros

I am grateful to have the position I have that has allowed me to flourish and grow as a person both professionally and personally. The work culture is great, and I feel appreciated.

Cons

The reduction of perks has been disappointing but what can you do? Business is business.

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American Auto Shield Response
1y
We are thrilled to hear you are flourishing in your career with American Auto Shield! We value your contributions to the company and look forward this year to cultivating an enriched employee experience – including perks like an improved employee recognition platform, rewarding company-wide challenges and events, and professional development opportunities that encourage growth. Thank you for your valuable feedback and continued support as we strive to deliver an enhanced customer and employee experience.
Viewing 103 - 105 of 176 Reviews

Glassdoor has 177 American Auto Shield reviews submitted anonymously by American Auto Shield employees. Read employee reviews and ratings on Glassdoor to decide if American Auto Shield is right for you.