American Electric Power reviews

It’s toxic. The family environment this once was has been completely destroyed. Therace has burnt the culture down to the ground. Nick Akins was a great leader and spent millions building up the culture here at AEP. It took one day for her to burn it all down. She’s honestly been destroying it since she arrived. But the past week has been brutal. Zero communication from leadership as they slashed 30% of our IT staff. People that were great workers and loyal for 20+ years to this company. Just kicked to the curb. Meanwhile they outsourced our support to India. And they are completely incompetent. They can’t even handle a simple task.

The leadership is out of touch with the individual contributor level employees. A lot of talk about culture, but expect lower level employees to drive culture when culture is one of the few things that trickles down in life. Since culture "scores" are tied to yearly bonus structure, employees are chastised for answering truthfully via lower bonus and requirement of building team culture plans. Additionally, policies and procedures are in a constant state of change and that makes it difficult to know how to be successful. In addition to continuous change, leaning out and outsourcing staff create a sense of instability and bad work/life balance. Also, with positions are often not backfilled, excelling employees are not give opportunities to be promoted. This creates a less incentive to continue excelling.