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American Electric Power

Engaged Employer

American Electric Power reviews

3.1

46% would recommend to a friend

(1,087 total reviews)

William J. Fehrman

36% approve of CEO

52% positive business outlook

American Electric Power has an employee rating of 3.1 out of 5 stars, based on 1,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Electric Power employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefit are above average Pension plan

Cons

Having 3 CEO’s in 2 years has created non stop chaos and lack of direction. Major leadership change going on in IT leading to more chaos and uncertainty. No one in leadership can make a decision and when they do everyone is left scratching their heads as to why. Pay is below average but company justifies it by offering a bonus, unfortunately IT has little influence on the metrics our bonus is based on. After 3 or 4 rounds of layoffs in the last two years there is no one left to do the work. Management lays off entire groups in IT and still expect the work to get done leading to people doing job functions well beyond what they were hired to do (in addition to their base workload).

1.0
Mar 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent salary and benefits while they lasted.

Cons

Outsourcing. AEP openly lays off older workers and has you agree to not pursue age discrimination lawsuit in order to get severance. Layoffs in IT are horrible. Last big one was done in a Teams meeting where manager and about 40 employees were in. Quick “You are no longer an AEP employee” 5 minute meeting. 25 years at company. In that time worked over 1000 hours unpaid overtime. Rarely took a sick day. Trained new people who eventually kept their job and I lost mine ( don’t train people who can replace you ). Was healthy, exercised and ate right, and rarely needed expensive healthcare ( just checkups) . None of my hard work, healthy habits, unpaid overtime counted. I was just too old and was being paid well ( too expensive and too old). Horrible people in IT management. AEP is a very bad choice for any person looking to make a career in IT here and investing time and hard work to be treated like trash and thrown out.

3.0
Feb 10, 2025

It only got worse

Recommend
CEO approval
Business Outlook

Pros

The benefits cannot be beat with a pension and 401k match. Work life balance can also be amazing depending on the position.

Cons

The culture has been on the decline since Nick Akins retired from CEO. The new CEO is a price of work and there has been churn at the executive level that has negatively impacted the working culture and conditions.

Viewing 31 - 33 of 1,087 Reviews

Glassdoor has 1,243 American Electric Power reviews submitted anonymously by American Electric Power employees. Read employee reviews and ratings on Glassdoor to decide if American Electric Power is right for you.