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American Electric Power

Engaged Employer

American Electric Power reviews

3.1

48% would recommend to a friend

(1,091 total reviews)

William J. Fehrman

35% approve of CEO

53% positive business outlook

American Electric Power has an employee rating of 3.1 out of 5 stars, based on 1,091 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Electric Power employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Mar 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent salary and benefits while they lasted.

Cons

Outsourcing. AEP openly lays off older workers and has you agree to not pursue age discrimination lawsuit in order to get severance. Layoffs in IT are horrible. Last big one was done in a Teams meeting where manager and about 40 employees were in. Quick “You are no longer an AEP employee” 5 minute meeting. 25 years at company. In that time worked over 1000 hours unpaid overtime. Rarely took a sick day. Trained new people who eventually kept their job and I lost mine ( don’t train people who can replace you ). Was healthy, exercised and ate right, and rarely needed expensive healthcare ( just checkups) . None of my hard work, healthy habits, unpaid overtime counted. I was just too old and was being paid well ( too expensive and too old). Horrible people in IT management. AEP is a very bad choice for any person looking to make a career in IT here and investing time and hard work to be treated like trash and thrown out.

1.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

AEP was an awesome company when I joined. I worked with smart people, roles were defined, busy work kept to a minimum. It wasn't perfect but I felt it was the best employer I have worked for. Everyone worked hard and we were dedicated to providing excellent customer experience. To this day, I am not clear on what our Board was thinking when they blew up the organization. I guess you just don't know what you have until it's gone.

Cons

Today, our systems are incredibly slow, very buggy and require data be re-entered several times. That means, every time the data changes in one system, you have to manually change it in every other system. There are tons of off-line spreadsheets and graphs to help us track metrics. Our new CEO indicated his intent to standardize and improve processes across the enterprise. That was months ago....

Viewing 130 - 132 of 1,091 Reviews

Glassdoor has 1,248 American Electric Power reviews submitted anonymously by American Electric Power employees. Read employee reviews and ratings on Glassdoor to decide if American Electric Power is right for you.