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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,611 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,611 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      3.0
      Aug 26, 2008

      decent place if you are looking for a steady corporate job

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you work at American Express, you have lots of opportunities to move to different groups within the company after a few years - in fact it is encouraged. Company focuses a lot on employee development, there is very good work life balance, the hours are not too bad and the people for the most part are decent and talented. The vacation policy is decent, the location is ok, it is not a very cutthroat place compared to some other corporate or financial services organizations. The company also invests heavily in philanthropy and in community service and volunteer activities which I enjoyed.

      Cons

      bureaucratic, corporate, not challenging, slow moving

      4.0
      Aug 22, 2008

      Good pay if you don't want work to be your life.

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive pay and competition within the company isn't too stifling. They offer great benefit packages and allow a lot of flexibility in how you want to work with a good work/life balance. I have worked at two other companies prior to this and both other companies had much more serious cultures.

      Cons

      It is a huge company and does have that huge company feel to it which carries some downsides like it becomes extremely important to be in the right group. A lot of management is incompetent particularly where I work in HR and they would not get jobs at other firms but AMEX is pretty easy with their hiring.

      4.0
      Aug 21, 2008

      Amex is great if you want to learn more, just be careful what group you go into.

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      American Express is very supportive of employees need to advance as well as in making lateral moves for skill expansion. There are many opportunities to move between business units or to specialize in one area. Also, take advantage of all the various employee networks that are invaluable in meeting people in other groups and learning about other business units.

      Cons

      Legacy technology sometimes slows down innovation, as well as makes it hard to learn your way around unless you find another employee to mentor you. There aren't sufficient self-study options for systems, so you have to ensure you network in order to get properly trained. Training classes are available but not always when you need them.

      Viewing 18565 - 18567 of 18,611 Reviews
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      ReviewsAmerican Express reviews

      Glassdoor has 21,965 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.