Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,072 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 74% of employees would recommend working at Amica Insurance to a friend and 75% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Amica Insurance?

74% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (19) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 202 reviews)); "Atmosphere and people are great." ((in 75 reviews)); "Coworkers are great and makes the day go by fast." ((in 41 reviews)); "Good work life balance in here" ((in 38 reviews)); "Solid company with excellent reputation and training." ((in 36 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Poor management; No upward movement available; behind the industry in products." ((in 49 reviews)); "Low pay and busy work mostly" ((in 45 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 32 reviews)); "Then you get penalized by having 1 of your 2 work from home days taken away because you can't meet unrealistic expectations." ((in 24 reviews)); "Bad upper management." ((in 19 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

Amica Insurance reviews

3.9

74% would recommend to a friend

(1,022 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,022 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

5.0

May 5, 2021

Amica Family

Project manager/scrum master

Recommend

CEO approval

Business Outlook

Pros

Amazing culture, work/life balance, benefits, and overall morale.

Cons

Lower than industry standards in pay, slow advancement.

Amica Insurance Response

5y

Thank you for your review, recommendation and positive feedback about Amica’s culture, work-life balance and benefits! Please know that we continuously review our career lattice to ensure that there are opportunities for growth at our company. We also regularly research compensation packages, and our balance of benefits and pay is competitive in our industry. However, we’re always looking for feedback and we’re interested in better understanding what you’ve observed in the market. Please email us at employeefeedback@amica.com as we’d be happy to review any information you share! Thank you for the advice you provided as well. We are always listening to our employees, and we look forward to hearing from you again. Thank you.

5.0

Mar 31, 2021

Great company, poor position

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Great benefits package and company car.

Cons

C razy work load and little work/life balance for the claims adjuster position. Our peers in underwriting had it made while the adjusters were just forced to work all day

Amica Insurance Response

5y

Thank you for your review and the positive comments you shared about the benefits available to you during your time at Amica. We’re always listening, and if you’d like to discuss any of your feedback with us directly, please feel free to email us at employeefeedback@amica.com so we can get in touch. Thanks again.

1.0

Mar 6, 2021

No

Claims representative

Recommend

CEO approval

Business Outlook

Pros

There were not many pros

Cons

Awful management, penalized employees for clocking in 8 seconds after start time

Amica Insurance Response

5y

We’re sorry to hear that you feel this way about your experience at our company. We’d like the opportunity to discuss your concerns with you directly so we can learn more. If you’re interested, please email us at employeefeedback@amica.com.

Viewing 361 - 363 of 1,022 Reviews

Jobs at Amica Insurance

Associate Customer Care Representative

Associate Customer Care Representative - Flex

Associate Customer Care Representative - Flex

Associate Customer Care Representative

Amica Insurance

Amica Insurance reviews

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Reviews by job title

Amica Family

Great company, poor position

No

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