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      Amica Insurance

      Engaged Employer

      Amica Insurance reviews

      3.9

      74% would recommend to a friend

      (1,020 total reviews)
      avatar

      Edmund (Ted) Shallcross III

      81% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Compensation and benefits

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.9

      Senior management

      3.8

      Career opportunities

      Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,020 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Nov 6, 2025

      Declining company values

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great benefits at first. Then the company slowly started to pinch away at benefits overtime to where it’s now bare minimum. But you, as an employee, don’t feel it too much due to how slow they’re removing it until you realize how much more you’re paying out of pocket. -remote work at first. Mostly due to the pandemic. Now the company is slowing making people return to the office

      Cons

      - company culture is toxic. All the way up to the executive board. The office feels like high school part 2. Miserable people, including supervisors and management, projecting their insecurities, making a normal job much worse. This is the type of job where you have to fake it to make it. Because there is no genuine people. They all play the game to survive. Promotions come from personality not skillset. If you don’t play the game, you get the insecurity projections and the work will increase due to the pettiness of supervisors and management.

      avatar
      Amica Insurance Response
      6mo
      We’re sorry to hear you feel this way about your experience at Amica, and we’re concerned about some of the comments you shared regarding our company culture. We would greatly appreciate the opportunity to look into this and learn more about your feedback. Could you please email us at employeefeedback@amica.com so we can learn more about your comments? Thank you.
      1.0
      Nov 4, 2025

      Trash

      Claims ajuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Every holiday off is good

      Cons

      trash company racism thrives well

      avatar
      Amica Insurance Response
      6mo
      We’re sorry to hear you feel this way, and we’re concerned about the comments you shared in your review. Inclusion, belonging, and diversity are extremely important to us as an organization. If you have experienced otherwise, please reach out to us at employeefeedback@amica.com so we may discuss your concern further. Thank you.
      1.0
      Oct 25, 2025

      Burn out due to micro management

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent Benefits, nice coworkers. Employees support eachother.

      Cons

      Micro managed to excess which makes the job more stressful than it needs to be. I used to enjoy selling and servicing insurance. You have a small amount of time (20 mins approx) a day to get coffee, water or go to the bathroom and if you go over that you will be questioned. Make no mistake its not an office setting its a Call center 100%. Bathroom for the entire floor has three stalls so be prepared to wait (often a line) or you may have to go to a different floor which will take more time. This inconvenience is not taken into consideration.

      avatar
      Amica Insurance Response
      6mo
      We’re sorry to hear you feel this about your experience at Amica. Please know that we place great importance on the feedback we receive from our employees, and we would greatly appreciate the opportunity to learn more about the comments you shared in your review. If you’re interested, could you please email us at employeefeedback@amica.com with any additional details you can provide? Thank you.
      Viewing 37 - 39 of 1,020 Reviews
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      ReviewsAmica Insurance reviews

      Glassdoor has 1,070 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.