Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,072 reviews left anonymously by employees. This rating has increased by 8% over the last 12 months. 73% of employees would recommend working at Amica Insurance to a friend and 74% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Amica Insurance?

73% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (19) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 205 reviews)); "Atmosphere and people are great." ((in 74 reviews)); "Coworkers are great and makes the day go by fast." ((in 39 reviews)); "Solid company with excellent reputation and training." ((in 33 reviews)); "Stable and friendly work environment" ((in 22 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Poor management; No upward movement available; behind the industry in products." ((in 51 reviews)); "Low pay and busy work mostly" ((in 48 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 32 reviews)); "A good example of this is work from home which is currently at one day a week because upper management believes employees need to be in the office to sustain our "culture"." ((in 24 reviews)); "Bad upper management." ((in 20 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

Amica Insurance reviews

3.9

73% would recommend to a friend

(1,022 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,022 reviews)

Ratings by demographic groups

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Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

2.0

Dec 28, 2023

Review

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Hybrid work & good insurance

Cons

Super conservative company that does not care about their employees. They would rather coach you to down then pick you up. Forced to change their ways slightly because of Covid however senior leadership in the company is severely lacking personality along with communication skills. No room for advancement unless you sacrifice your entire lively hood to move around multiple locations for less than a 5k raise

Amica Insurance Response

2y

We’re sorry to hear you feel this way, and we’d like to discuss your concerns with you. Our employees make Amica a great place to work, and please know that we value the feedback we receive from them. If you email us at employeefeedback@amica.com, we’d be happy to get in touch with you to discuss your concerns in more detail. Thank you.

1.0

Dec 15, 2023

Management is awful

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I’ve met some great coworkers

Cons

The management in HR is atrocious. Bring back the people that actually know how to treat others. Too many fragile egos, hypocrisy, retaliatory and rude behavior, and indecency towards others.

Amica Insurance Response

2y

We’re concerned about the comments you shared in your review and we’d like to learn more. Could you please email us at employeefeedback@amica.com with additional details regarding your experience so we can look into this further? Thank you.

2.0

Nov 30, 2022

Burnout City

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

From the perspective of a former employee who worked here for years, this is my honest review. Benefits - Average to a little above average in comparison to other companies in the same industry if you have a family. The Work - Plentiful and interesting. No shortage of work anywhere in sight which makes the day go by very quickly. Lots of opportunity to pick up skills to add to a resume. Direct Management - Generally good with some going above and beyond for employees who report to them directly.

Cons

Salary - Not what you'd expect after years of exceeding expectations on those yearly reviews you're given. I would even say that you should just try to complete the work that's assigned to you in the given day and then leave when you're supposed to. If you think you're going to make more money quicker if you do the most work, that will definitely not happen here. Senior Management - Specifically in regards to C-level executives, most seem to be way out of touch with what employees need and care about. You will get absolutely no support from them if you ask for help with just trying to keep up with the day to day. Self Development - Within regards to continuous learning opportunities for growth and development, there is simply no support (from anyone) to establish time to have employees learn new skills or to cross train. Staffing - Egregious to point where you no longer care about the work that you're doing or trying to complete it on time because you know that there's more work then people to do it.

Amica Insurance Response

3y

Thank you for taking the time to share honest feedback with regards to your personal experience. Although you’re no longer with the company, we’d welcome the opportunity to discuss your comments with you directly so we can learn more about what you’ve shared in your review. Could you please email us at employeefeedback@amica.com so we can get in touch? Thank you.

Viewing 85 - 87 of 1,022 Reviews

Jobs at Amica Insurance

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Management is awful

Burnout City

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