Amica Insurance reviews

3.9

73% would recommend to a friend

(1,022 total reviews)
avatar

Edmund (Ted) Shallcross III

81% approve of CEO

74% positive business outlook

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Sep 16, 2014

SCS Supervisor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and stability. As a whole, the company tries to do the right thing.

Cons

Unfortunately, the company (certain divisions) is no longer about your ability to do the job, or your overall competency and just boils down to who you know and whether or not your liked by the people who make the decisions. When I first started, I had some of the best managers to guide me, tons of support and I was in euphoria! Few years later, leadership changed - all the individuals I respected moved onto other opportunities and the worst, most inept people I worked with were getting the big promotions. Facts don't matter, just likeability. If you are someone who doesn't want to be really challenged, can brown nose effectively and just want a steady paycheck, this is the right place for you. It's too bad - leadership wasn't always that way!

1.0
Sep 22, 2024

Working at Amica

Recommend
CEO approval
Business Outlook

Pros

Nice building. Benefits were good but recently changed.

Cons

Micro managed to the highest degree. Rules change on the daily. Unobtainable goals so that you fail before you even start. Made to feel like you are attending elementary school instead of a workplace. 100% treated like a child. Assigned seating that changes every few months just like in school. Zero transparency. Extremely stressful environment.

avatar
Amica Insurance Response
1y
We’re sorry to hear you feel this way. Please know that we’re always listening, and we’d like to get in touch with you about the concerns you shared in your review. If you’re interested, please email us at employeefeedback@amica.com. Thank you.
1.0
May 21, 2024

Ran into the ground

Recommend
CEO approval
Business Outlook

Pros

Stability and some decent coworkers.

Cons

Amica serves as a tragic example of a once great company that been ran into the ground. The management job is pretty much being a Taskmaster and telling people to get back on the phones. You micromanage your team every second of every day. Workforce management is Championed but it has cost amica dozens of good employees Your promotion is based on who you know in home office and if you fit their characteristics for upper management. Changes in SCS leadership in the past 3 years have caused permanent damage to this once great company. Pay is atrocious and the benifits keep getting reduced. The leadership is so chained to the past that their managment promotion structure is from 30 years ago.

avatar
Amica Insurance Response
2y
We’re sorry to hear you feel this way, and that you don’t recommend Amica after your time here. Even though you’re no longer with the company, we’d appreciate the opportunity to learn more about your experience and some of the concerns you shared. Please email us at employeefeedback@amica.com. Thank you.
Viewing 94 - 96 of 1,022 Reviews

Glassdoor has 1,072 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.