Amica Insurance reviews

3.9

73% would recommend to a friend

(1,022 total reviews)
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Edmund (Ted) Shallcross III

81% approve of CEO

74% positive business outlook

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Nov 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Expanded work from home to 2 days max per week (for some people).

Cons

Flexibility is touted, yet could be way better. The post-pandemic mindset is to keep things as close to the way they used to be and use "the culture" as an excuse.

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Amica Insurance Response
4y
Thank you for the feedback you shared in your review. Please know that we’re always listening, and we take all of our employees’ feedback into account when making decisions about our company. If you’d like to share additional comments with us directly, please feel free to email us at employeefeedback@amica.com. Thank you again.
2.0
Apr 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits are awesome! We had low cost health insurance and a fantastic 401k. When I first started it al sounded great, we had a wonderful work environment, awesome teams and I loved my manager. Good opportunity for bonuses and overtime, we also had a great trainer and training environment.

Cons

Call center environment which slowly evolved to a call center mentality. When I started it was all about take as long as you need, get everything handled, but towards the end of my time there it transitioned to get as many calls handled as possible. Pay is not livable your first few years. I had three roommates and it was still hard to afford to live. Merit increases were also a joke. I worked my butt off my first year and was top in the office, but my merit increase was $0.03 an hour.

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Amica Insurance Response
7y
We’re sorry to hear about your experience at our company, and we’d like the opportunity to discuss your review with you. If you’re interested, please email us at employeefeedback@amica.com so someone can get in touch. Thank you.
1.0
Nov 8, 2018

STAY AWAY FROM THE LIFE INSURANCE DEPARTMENT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are fantastic. They also offer a pension plan that is wonderful

Cons

The life company is run independently from the mutual side and it shows. They do not care about employees. We were once told in a meeting that we a "dime a dozen and extremely replaceable.

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Amica Insurance Response
7y
We’re sorry to hear this, and we’re concerned about the comments you’ve made regarding your experience here. Our people are what make our company what it is, and we’d like to discuss your concerns with you directly. Could you please email us at employeefeedback@amica.com so we can get in touch? Thank you.
Viewing 118 - 120 of 1,022 Reviews

Glassdoor has 1,072 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.