Is Amica Insurance a good company to work for?

Amica Insurance has an overall rating of 3.9 out of 5, based on over 1,072 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 73% of employees would recommend working at Amica Insurance to a friend and 74% have a positive outlook for the business. The best reviews about Amica Insurance have been left by employees working as Senior Account Manager , Associate Sales Representative and Associate Customer Service Representative .

Does Amica Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Amica Insurance employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Amica Insurance. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Amica Insurance?

73% of Amica Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amica Insurance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amica Insurance?

Customer Service Representative (63) , Account Representative (49) , Claims Adjuster (40) , Account Manager (35) , Associate Account Representative (27) , Sales Representative (19) , Claims Representative (17) , Customer Service Representative (CSR) (15) , Associate Customer Service Representative (12) , Senior Account Manager (12) , Adjuster (11) , Sales Associate (11) , Associate Sales Representative (10) , Customer Care Representative (8) , Intern (7)

What are the pros of working at Amica Insurance according to real employee reviews?

"There are great benefits and admittedly it's hard to remember them all in order to take advantage." ((in 198 reviews)); "Atmosphere and people are great." ((in 70 reviews)); "Coworkers are great and makes the day go by fast." ((in 40 reviews)); "Good work life balance in here" ((in 33 reviews)); "Solid company with excellent reputation and training." ((in 31 reviews))

What are the cons of working at Amica Insurance according to real employee reviews?

"Poor management; No upward movement available; behind the industry in products." ((in 49 reviews)); "Low pay and busy work mostly" ((in 48 reviews)); "Account managers have begged for years to be paid for 40 hours like other underwriters within the industry but to no avail." ((in 33 reviews)); "A good example of this is work from home which is currently at one day a week because upper management believes employees need to be in the office to sustain our "culture"." ((in 24 reviews)); "Bad upper management." ((in 20 reviews))

What are employees saying about Amica Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amica Insurance layoffs and their outlook for job security at Amica Insurance in 2026.

What are the top reviewed Amica Insurance locations?

Lincoln , Providence , Houston , Austin , Raynham , Frisco , Denver , Phoenix , Atlanta , Spokane Valley , Orlando , Westborough , Raleigh , Henderson , Sugar Land , Costa Mesa , Boston , Columbia , Rochester , East Hartford , Glastonbury , Spokane , Lake Oswego , Greenville , Duluth , Albany , Fairport , Concord , Hartford , Liberty Lake

Amica Insurance reviews

3.9

73% would recommend to a friend

(1,022 total reviews)

Edmund (Ted) Shallcross III

81% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Compensation and benefits

4.0

Culture & values

3.9

Work/Life balance

3.9

Senior management

3.8

Career opportunities

Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

May 19, 2018

Software Developer

Software developer

Recommend

CEO approval

Business Outlook

Pros

The benefits are good and the pay is only slightly under the median.

Cons

Some people get away with doing nothing all day while others pick up the slack. Some BSA's have no clue how to do their jobs and developers suffer as a result. Developers are often asked to code based on requirements that dont exist and have to fight to figure out what the business needs are.

Amica Insurance Response

8y

Thank you for sharing your feedback. It’s important for our Corporate Information Systems department to have a collaborative environment that includes both the business and technical sides in order to take advantage of people’s different strengths. In regards to your comments about promotions, there are many factors that go into career advancement including an employee’s role and our staffing needs at the time. We’re always listening – so if you have any questions or further feedback, please email us at employeefeedback@amica.com. Thank you.

3.0

Mar 7, 2018

Has it's good and it's bad

Associate account representative

Recommend

CEO approval

Business Outlook

Pros

- Great benefits - Overall positive environment - Competitive Salary

Cons

- Advancement is based more on tenure and a few contextualized statistics rather than true job performance. - Management is largely kids straight out of college who are less knowledgeable than the people who have to have their work reviewed and approved by them. - Antiquated business practices. - No solid plan to adapt to a rapidly changing industry. - Not a friendly transition for those with prior insurance experience.

Amica Insurance Response

8y

Thank you for taking the time to post your review. We want to assure you that we are open to entry-level managers of all ages. With respect to your comments about degree requirements, some of our Future Leaders Program positions also accept related insurance experience at Amica in lieu of a degree. As we continue to focus on innovation and adapting to industry changes, we would welcome the opportunity to explore your thoughts with you further. If you’re interested, please email us at employeefeedback@amica.com. Thank you.

3.0

Oct 11, 2017

Good work life balance but no growth potential

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life balance Great benefits when you are there for a long time Flexibility when you need it the most

Cons

Opportunities are given based on who's who, favoritism, no growth potential, no opportunities given even when asked, quoting from my experience-when it comes to performance rating,even if you have had a good year, you're not given a good rating. No feedback given whatsoever on where you need to improve. They say you do an excellent job. When asked, the reason for lower rating they blame it on the company's budget. Doesn't make sense.

Viewing 151 - 153 of 1,022 Reviews

Jobs at Amica Insurance

Associate Customer Care Representative

Associate Customer Care Representative

Associate Customer Care Representative

Associate Sales Representative

Associate Customer Care Representative - Lisle, IL

Amica Insurance

Amica Insurance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Software Developer

Has it's good and it's bad

Good work life balance but no growth potential

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