Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Amica Insurance

      Engaged Employer

      Amica Insurance reviews

      3.9

      73% would recommend to a friend

      (1,022 total reviews)
      avatar

      Edmund (Ted) Shallcross III

      81% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Compensation and benefits

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.9

      Senior management

      3.8

      Career opportunities

      Amica Insurance has an employee rating of 3.9 out of 5 stars, based on 1,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amica Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Apr 11, 2021

      Great Benefits, A Lot of Work

      Property adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Every benefit you can imagine and some you've never heard of (health, dental, vision, legal, disability, life, 401K contribution and matching, tuition reimbursement, adoption reimbursement, etc.), funded relocation programs and training. They are very committed to helping their employees advance and move around within the company, though you may have to relocate for each transfer/promotion. Everyone I've worked with has been very nice and all of my supervisors have been enthusiastically helpful. Adjusters get a company car and the company will pay for your internet since this position mostly works from home and performs inspections. Amica is very committed to providing a positive customer experience, which means you are encouraged to pay as many claims as possible. This makes for a lot of happy customers and not as many angry people to deal with. It's very satisfying to be able to help and pay people all day. Once you're fully trained, you get a lot of independence on making coverage decisions, payments, etc. which makes the work more satisfying and more efficient. You don't really have "coworkers" in this position, and instead mostly interact with customers, vendors, and you supervisor, but everyone you meet at the company is very nice. During the FLP training program, you will definitely make friends because Amica hires for personality, so you're likely to get along with most of your class. I would recommend this job to any friend that needs a secure job with great benefits and is willing to relocate.

      Cons

      As an adjuster, the workload is quite overwhelming and requires a lot of changing gears throughout the day, as you may work in up to 20 different files per day. Also, when you take sick days or vacation, they will stop giving you NEW claims, but no one is going to pick up on the claims you already have. The result is every time you are sick or on vacation, you will come back to a mountain of backlog work, angry customers that want calls back, and will be behind and over worked for quite a while. Also the technology you use will be quite buggy (to varying degrees) and sometimes there are things the technology can't do that you really feel it should (uploading photos, for example.) This job requires that you be able to carry a ladder of either 25 or 75 pounds (there are 2 types) and climb on a roof, though they won't tell you this until the 4th week of training. This is an ADA issue and I don't know why they said there were no physical requirements during the interview when there most definitely were. This was a shock to everyone in my class when it was announced. Most transfers/promotions (especially into internal positions or out of claims/sales) require moving since the company is quite small, and many positions are only available in Rhode Island.

      avatar
      Amica Insurance Response
      5y
      Thank you for your review and recommendation! We appreciate you taking the time to share the great feedback about our benefits, the Future Leaders Program and Amica’s company culture. We are in the process of onboarding a group of property adjusters and we’re continuing to interview and hire in locations where our needs are. Regarding your concerns about the job description and hiring process, please know that Amica fully complies with the ADA and asks all employees to help us in our efforts. If you feel you have a disability requiring accommodation, please advise your manager or the HR department. Alternatively, you can send us an email at employeefeedback@amica.com if there’s something we can do to assist you. Thank you.
      4.0
      Mar 23, 2021

      Great Company, Hard Work

      Claims service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great schedule, fun perks, company gives back a great deal to charity

      Cons

      Sometimes micromanaged, salary not competitive, often feel under-appreciated, no real room for growth, workload in region was far more than company average yet same output expected, sometimes use of paid sick leave and PTO is counted against you for promotion and raises

      avatar
      Amica Insurance Response
      5y
      Thank you for your review and the feedback you shared about Amica. We appreciate your recognition of Amica’s benefits, along with the value that we place on our community and the communities of our employees. We value the thoughts and feedback shared by our employees. If you’d like to get in touch with us regarding your thoughts on opportunities for growth, workload or management, please email us at employeefeedback@amica.com.
      4.0
      Jan 25, 2021

      Still Old School

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Balance, Low Stress, Friendly, Benefits, Accommodating

      Cons

      Too many people at the top that have never worked anywhere else and have different perspectives, especially in IT department. Not willing to listen to those on the floor (who are coming from the outside with ideas) to incorporate those. In addition pay low IT salaries in comparison to a 45min drive up to Boston area.

      avatar
      Amica Insurance Response
      5y
      Thank you for your review. We appreciate your comments about Amica having a friendly workplace and good benefits. At Amica, we are always listening to our employees and we value diversity in all its forms, including having our employees offer new perspectives and ideas. As such, we’d like the opportunity to speak with you and learn more about your experience. If you’re interested, please email us at employeefeedback@amica.com. Thank you.
      Viewing 235 - 237 of 1,022 Reviews
      Related searches: Amica Insurance jobs | Amica Insurance salaries | Amica Insurance benefits | Amica Insurance interviews
      ReviewsAmica Insurance reviews

      Glassdoor has 1,072 Amica Insurance reviews submitted anonymously by Amica Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Amica Insurance is right for you.