Amtrak reviews

3.6

70% would recommend to a friend

(1,274 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Aug 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Growth opportunities and almost like family

Cons

Retirement age should come back down

5.0
Jul 24, 2023

Love working here!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High-growth environment right now with IIJA funding. Sense of comradery with other Amtrak employees. Good pay. Depending on the manager, could have a lot of flexibility in work arrangement. Learn something new every day. Get to work with a team of smart, competent professionals.

Cons

Lots of meetings that aren't always productive. People are so busy with meetings that they have to do their work at night. Unprecedented levels of funding means new processes need to be developed both internally and within the federal government - it isn't running like a well-oiled machine yet.

4.0
Jun 10, 2023
Recommend
CEO approval
Business Outlook

Pros

- Generally a lot of cool, albeit dry people work here - Great work/life balance - Company culture is good in the sense that it feels like new hires and folks in Director/Program Manager positions really take pride in their work and want to do a good job - Great for folks that want to WFH - Very good for people with families, caregiver situations - Great benefits package - All things considered, I think they do really strive to live up to their values re: safety and diversity and inclusion.

Cons

- Wants to be agile but does pretty much the opposite of anything agile in every way - Lots of trite business platitudes spoken by upper level management who sound like they're overcompensating - Lots of self-important, condescending Boomers and Gen-Xers in upper-level management - Lots of slow Boomers running things, propagating inefficiencies through red tape and obfuscation - Reliance on old, crappy tech - Bad procurement/make it-in-house decisions which bite everyone later - Tacit culture of fear surrounding discussions regarding new innovations - Having to swallow your comments about excessive government regulations - Tons of disorganization - Unnecessary micromanagement - Sudden, time-wasting, extraneous, top-down tasks that no one follows up on and have no impact on your operational goals, but are served up to you with the utmost urgency - Superfluous, time-suck meetings in which tons of things are never solved and the buck is passed time and time again - If you're a management/corporate employee, you're actually getting paid significantly less than the amount you're being offered despite their claim of how much they're paying for benefits because a significant portion of your pre-tax paycheck goes to paying into the railroad workers' pension. I wish I knew this when I was being offered my job because I am technically earning $13-15K less than the actual amount offered. Had I known this, I would have pushed for more money. - Despite the above, you get no pension. - Not sure about paths to advancement within the company. Pretty sure you'd be more apt to move up by leaving, getting a better position elsewhere and coming back.

Viewing 358 - 360 of 1,274 Reviews

Glassdoor has 1,483 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.