Amtrak reviews

3.6

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Apr 27, 2016

Rolling Stock Engineering - Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours - depending on your supervisor. More holidays and PTA than most. Railpass for you and your family. Entry salaries WERE very competitive. Railroad Retirement. We use to have a lot more Pros, but they keep taking benefits away little by little. The word on the street is the Union side of Amtrak is still a good place to be, yet their contracts are being renewed and will probably get all of the cuts as well.

Cons

This is NOT the government company that everyone use to know and rave about to work for; times have changed. Very repetitive daily tasks. Upper management does not really seem to care about anyone underneath them. Benefits have been slashed significantly. Healthcare is horrible now. No more management pension. Bonuses are a joke and are given to favorites if they are even given out, but they are also based on CSI scores that we have not control over. Executive managers still get crazy large bonuses regardless. HIGH TURNOVER RATE for newer employers (hired within the past 10 years) due to upper management not making it easy for employees to stay. Amtrak seems to cater to transient employees now. Always layoff threats due to the governments instability and views about the railroad. There is not even money for parking reimbursement right now. i can keep going....very hard to be promoted within.

4.0
Apr 21, 2016

My review

Recommend
CEO approval
Business Outlook

Pros

Awesome money for an easy job

Cons

Somethings can be more organized

5.0
Apr 19, 2016

Researcher

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere. Had a very intelligent management. Unionized. Gives a lot of responsibility to those who want it.

Cons

Work gets repetitive. Very competitive. Salary is a little small. Hard to get pomoted

Viewing 1027 - 1029 of 1,272 Reviews

Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.