Amtrak reviews

3.5

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jan 28, 2016
Recommend
CEO approval
Business Outlook

Pros

The work is interesting. Every day is different in the transportation industry. It is a dynamic environment with over a century of history. Pay is good. Overtime, which happens frequently is even better.

Cons

Training for your job depends on who they assign you to. Many employees, although very experienced, are poor trainers. They are comfortable in their jobs, but don't want new people to get in their way or make their job more difficult. Much is said about being "humble." Humility only goes so far when some of the people being asked to train others have little interest in doing so. Although Amtrak is a large organization, it is riddled with small cliques. As an extra board railroad worker, be ready to abandon any sense of a regular schedule. You will work hard.

3.0
Jan 27, 2016

"Used to be great now just OK"

Recommend
CEO approval
Business Outlook

Pros

Railroad Retirement some great people to work within the Engineering Department. You will get great Class 1 Railroad experience here. Still great Union positions. We still have free travel for now.

Cons

Pension gone 2015, High deductible health care, low HSA contribution for large company HC has no clue most of them 95% have no Railroad experience. They love comparing a congress run passenger railroad with shareholder Fortune 500 companies from which they came from. More experienced employees(with higher salaries in salary bands) lack incentives to be more productive due to new pay for performance structure.

5.0
Jan 21, 2016

Train Conductor

Recommend
CEO approval
Business Outlook

Pros

Good money, good job. Good people.

Cons

Tough hours at times. Very demanding at times.

Viewing 1057 - 1059 of 1,272 Reviews

Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.