Amtrak reviews

3.5

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
3.0
May 27, 2015

Electrician

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent wage, flexible hours, tools availability

Cons

Poor management, low morale amongst co-workers and nepotism

4.0
May 26, 2015

Conductor

Recommend
CEO approval
Business Outlook

Pros

Overall a good company pay and benefit wise. Usual BS as far as gripes about upper management, but that is everywhere. Usually a fun job!

Cons

When you're first hired, don't count on having any type of predictable schedule or life for that matter. Everything is seniority based, takes a while to get a schedule, let alone one that you desire.

2.0
May 20, 2015

Old Fashion

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Trains are up-to-date and train technology is up-to-date.

Cons

When it comes to office process they are Old fashion. They still have all paper employment files and process FMLA, Benefits, and Leave using manual processes. Hardware is outdated and will not run new software. IT department cannot fix half the issues. They do not operate in the 21st Century at all in the offices. Great pay but benefits are terrible and very expensive

Viewing 1120 - 1122 of 1,272 Reviews

Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.