Amtrak reviews

3.5

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
1.0
May 9, 2015

sneaky and conniving management

Recommend
CEO approval
Business Outlook

Pros

The best paying job ever

Cons

Management is messy and will sleep around to gain positions Employees are all in high school Call center treats u like a slave... on the travel side

1.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, Pay is good, could be better

Cons

Came to Amtrak with hope and dreams of providing for my family, me and working hard and just wanting to do good. I work for a company that judges a book by its cover, listens to the wrong employees and basis there decisions on what they hear. I have no beef with upper management, Joe B is a great guy (Meet him a number of times -he is top notch. maybe even better then Clator (maybe). I do my job endlessly day in and day out endlessly every week. I receive a letter today in the mail telling me I am not doing my job and in so many words (Shape up). Retraced my steps and I know I did everything within my powers to do the best I can. I am sad that this company really knows nothing of its employees except what they hear from select individuals who have no right passing judgement. Yesterday i received a letter saying a customer was not happy with my service. Today I will be teaching a class at New York University as an adjunct professor. Funny thing - a couple of years ago i put in an application for the training dept and they told me I am not qualified, but yet I teach graduate students on a weekly basis.

5.0
May 6, 2015

Fast process

Recommend
CEO approval
Business Outlook

Pros

Always traveling and keeping busy

Cons

Never at home always on the road

Viewing 1129 - 1131 of 1,272 Reviews

Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.