Amtrak reviews

3.5

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Mar 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Excellent pay and benefits. Opportunities for advancement within the company are readily available. Exciting and fast paced work environment. Very rewarding experience especially if you enjoy working with the public and helping people. Coworkers are for the most part great, and you really feel like you're part of a team. Great comradeship.

Cons

Long hours, and depending on the job, lots of travel. Very hard to have a life outside of work. Can be very stressful. Also, a lot of jobs are on a "on call" basis meaning you don't have a regular schedule. Can be required to report for duty in as little as two hours from being called. Company is very top heavy management wise. Sometimes it seems like you have more "supervisors" than coworkers. Can be frustrating because a lot of the managers are poorly trained, and don't have any actual experience in the areas that they are managing.

2.0
Mar 19, 2015

Company struggles for identity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ride the train for free

Cons

Poor Leadership, Ineffective Mgmt Strategies, Promotions are hard to achieve

Viewing 1138 - 1140 of 1,272 Reviews

Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.