Is Amtrak a good company to work for?

Amtrak has an overall rating of 3.5 out of 5, based on over 1,480 reviews left anonymously by employees. This rating has been stable over the past 12 months. 70% of employees would recommend working at Amtrak to a friend and 54% have a positive outlook for the business. The best reviews about Amtrak have been left by employees working as Intern , Engineer and Coach Cleaner .

Does Amtrak pay their employees well?

According to anonymously submitted Glassdoor reviews, Amtrak employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Amtrak. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amtrak?

70% of Amtrak employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amtrak 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Amtrak?

Intern (41) , Railroad Conductor (32) , Electrician (29) , Customer Service Representative (26) , Locomotive Engineer (24) , Coach Cleaner (22) , Lead Service Attendant (20) , Reservation Sales Agent (20) , Engineer (19) , Manager (18) , Project Manager (15) , Journeyman Electrician (14) , Conductor (13) , Trackman (12) , Train Conductor (12)

What are the pros of working at Amtrak according to real employee reviews?

"Union job with good pay ($28.67) per hour in Mechanical department as of 2017." ((in 193 reviews)); "Amtrak pays great and the benefits when employed full time are great." ((in 188 reviews)); "Great team and people." ((in 75 reviews)); "Good salary and tips" ((in 31 reviews)); "Good for Work life balance" ((in 27 reviews))

What are the cons of working at Amtrak according to real employee reviews?

"Long hours and unexpected over time" ((in 37 reviews)); "Too many managers get in the way" ((in 33 reviews)); "Culture is terrible." ((in 24 reviews)); "Poor leadership and financially unstable" ((in 23 reviews)); "To much nepotism, they tend to promote ,younger people" ((in 22 reviews))

What are employees saying about Amtrak layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amtrak layoffs and their outlook for job security at Amtrak in 2026.

What are the top reviewed Amtrak locations?

Washington , Philadelphia , New York , Chicago , Los Angeles , Wilmington , Riverside , Seattle , Boston , Oakland , New Orleans , Phila , Beech Grove , Long Island City , Lancaster , Miami , Atlanta , Bear , Sacramento , Baltimore , Newark , Lorton , Albuquerque , Providence , Portland , Harrisburg , Odenton , Long Is City , New Brunswick , Kansas City

Amtrak reviews

3.5

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Mar 18, 2015

Good so far

Assistant conductor

Recommend

CEO approval

Business Outlook

Pros

Everyone helps learn the job. I just finished up conductor training and all the teachers want you to succeed.

Cons

I am a conductor for Amtrak. The cons are that you start out at 75% of your total wage. I feel if i am doing the job i should be at 100%.. I know other freight conductors start out at 100% when they are qualified. I do know that it more than likely a barging tool between the company and the union.

2.0

Mar 17, 2015

Not a great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very good retirement plan, offices in Wilmington are the nicest btwn Philly and DC

Cons

Clueless management, poor working conditions, pathetic pay. No defined career paths and very little room for advancement. My advice to any person considering taking an offer from this place is to negotiate the highest salary possible because your raises will average about 3% regardless of how well you're performed.

5.0

Mar 6, 2015

Great company with great people, alot of new people coming in.

Car repairman

Recommend

CEO approval

Business Outlook

Pros

Helpful people who know what they are doing. Always work to be done. Room to grow. Good starting salary. Can make a decent living which is hard these days.

Cons

Heavy equipment, you can get hurt very easily if you aren't paying attention to what is going on around you.

Viewing 1141 - 1143 of 1,272 Reviews

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Jobs at Amtrak

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