Amtrak reviews

3.5

70% would recommend to a friend

(1,271 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
1.0
May 25, 2013

The IT Department is a horrible place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pension plan if you can last long enough to get vested Free rail travel for many trains

Cons

IT Department works you to death (literally there have been several employees who died on the job and they weren't that old. They died from stress related illnesses) Other people will take credit for your work and the management isn't smart enough to tell who is doing what The management has a what have you done for me lately. You can have an outstanding achievement yesterday and if you dont have one today you are a bum Doers are not appreciated, but talkers are. If you critize the management they will get rid of you The department is hilghly political

2.0
May 8, 2013

Lack of Leadership and Accountability

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits but Pension was recently cut for new hires so really there's nothing extra unless you are close to retirement then the railroad retirement benefit will be attractive

Cons

If you are young ambitious and driven don't come here, it will kill your spirit. Organization is adverse to change, management avoids making decision, there's no clear leadership, finance currently has no CFO/Controller (proves my earlier point). Thinking outside the box or being proactive is discouraged, this is where accountants come to countdown till retirement

3.0
May 5, 2013

The Honeymoon's Over

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fairly stable employment Good benefits (for those who care about such things) Nice work if you like to travel

Cons

Deductions take an otherwise decent paying job and reduce it to a barely average salary. Nepotism, favoritism and politics run rampant and destroy opportunities for 'fair' advancement into other areas of the company. It also keeps and promotes incompetent employees who would/should be fired instead or at least not promoted. Also if you're cutting hours at the lowest level, make sure to reduce middle & upper management's pay too!

Viewing 1210 - 1212 of 1,271 Reviews

Glassdoor has 1,479 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.