Angi reviews

Thank you for sharing your feedback -- one of our consistent mantras to the team is "Feedback is a gift!" We are glad to hear that you felt like Angi has strong product talent and a leadership team working hard to improve the product every day. While we are grateful for the feedback and the review -- I'd like to share evidence relating to the comments about a "revenue first mindset" and a "users last" approach. In early 2023, Angi reoriented its mission around growing 'Jobs done well' -- the magic moment for both our homeowners and our pros where they derive real value from our platform. Since that change, we've worked hard to reorient our roadmap, success metrics, and strategy around this north star -- using customer feedback, user research, and tons of experimentation to drive success on both sides of our marketplace while improving profitability. Homeowner NPS and pro retention rates are up significantly over this time frame, and our investment in features like messaging, improved quality standards, and fraud detection are proof of a focus not on revenue, but on helping customers get jobs done well. In fact, we've taken many steps to deliberately reduce lower quality revenue on the platform. I encourage anyone to read our quarterly shareholder letters, which have talked at length about these changes and the focus on building an enduring and differentiated experience for customers. Thanks again for the review, and we wish you the very best of luck in your next adventure. Joe Puccio , SVP of Product