Question 1

Is AnswerNet a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at AnswerNet have rated their employer with 2.5 out of 5 stars in 30 Glassdoor reviews. This is a lower than average score with the overall rating of AnswerNet employees being 2.8 out of 5 stars. Search open Customer Service Representative Jobs at AnswerNet now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at AnswerNet.

Question 2

Does AnswerNet pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at AnswerNet with 1.6 out of 5 stars based on 30 anonymously submitted employee reviews. This is 40% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at AnswerNet.

Question 3

How happy are Customer Service Representative professionals working at AnswerNet?

Accepted Answer

17% of Customer Service Representative employees at AnswerNet would recommend their employer to a friend. This rating has increased by 45% in the past 12 months. Customer Service Representative professionals have also rated AnswerNet with a 2.2 rating for work-life-balance, 2.3 rating for diversity and inclusion, 2.0 rating for culture and values and 1.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at AnswerNet?

Accepted Answer

Customer Service Representative (35), Call Center Agent (17), Customer Service Representative (CSR) (12), Supervisor (10), General Manager (8), Customer Service Agent (7), Manager (4), Agent (3), Answering Service Agent (3), Call Center Representative (3), Network Administrator (3), Operator (3), Sales Representative (3), Team Leader (3), Client Solutions Manager (2)

Question 5

What are the pros of working at AnswerNet according to real employee reviews?

Accepted Answer

"the people were great to work with and they are pretty laid back." ((in 19 reviews)); "Great Management" ((in 14 reviews)); "Supervisors are decent." ((in 5 reviews)); "I can’t speak for the other teams, but the team that I work with really does their best to give to help each other." ((in 4 reviews)); "Flexible schedule usually" ((in 4 reviews))

Question 6

What are the cons of working at AnswerNet according to real employee reviews?

Accepted Answer

"No benefits or raises." ((in 19 reviews)); "Training is also poor." ((in 10 reviews)); "The upper level leadership was dishonest and you are just a number" ((in 7 reviews)); "CEO and upper management (o+1) do not pay attention to their general managers and do not take employee complaints serious" ((in 5 reviews)); "long hours, but to be expected with any management position" ((in 5 reviews))

AnswerNet

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No work life balance. You are expected to be available 7 days a week from open to close, including statutory holidays

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