Does AnswerNet pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerNet employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at AnswerNet. This rating has improved by 36% over the last 12 months.

How satisfied are employees working at AnswerNet?

46% of AnswerNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerNet 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 19 reviews)); "Great Management" ((in 12 reviews)); "Flexible hours offered for a 24/7 place." ((in 7 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 4 reviews)); "Flexible schedule usually" ((in 3 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 17 reviews)); "Training is also poor." ((in 8 reviews)); "CEO and upper management (o+1) do not pay attention to their general managers and do not take employee complaints serious" ((in 5 reviews)); "Low salary" ((in 5 reviews)); "leadership is not the best and usually unorganized" ((in 5 reviews))

What are employees saying about AnswerNet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AnswerNet layoffs and their outlook for job security at AnswerNet in 2026.

What are the top reviewed AnswerNet locations?

Willow Grove , Portland , Phoenix , New York , Stockton , Allentown , Las Vegas , Hays , Gresham , Horsham , Billerica , Lowell , Morrow , Newark , Chicago , Houston , Akron , Los Angeles , Sacramento , Denver , Vancouver , Philadelphia , Orlando , Worthington , Paterson , Woodbridge , Goodyear , Billings , Waldoboro , Omaha

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AnswerNet

AnswerNet reviews

2.8

46% would recommend to a friend

(53 total reviews)

Gary A. Pudles

52% approve of CEO

40% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.8

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

53 reviews

Reviews about "Career Development"

Return to all reviews

3.0

Mar 27, 2015

Took what I could learn then left...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It was a great company to come in and get your foot in the door. Great learning opportunity and experience. The people were always friendly and nice. I put in a lot of hard work and valued my experience. You can see where your work makes a difference.

Cons

The pay was not that great. The office was pretty gossipy. Not necessarily a place where I felt I could grow my career.

5.0

Dec 31, 2014

Family Environment, Caring Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have worked for AnswerNet for about 4 years now. It is a fun environment filled with a lot of good people. The corporate office is a nice place, and salaries commensurate with experience. Call center are well-run, and offer some very flexible shifts. Everyone, from admins to agents, have an opportunity to grow within the organization if they show passion, motivation and personal growth.

Cons

Like any company, there have been a few growing pains. However, leadership is very strong. They help the organization overcome challenges, and have an open door policy so that all employees can have their voices heard.

4.0

Aug 27, 2014

Excellent change. Good Enviornment. Caring upper management.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

laid back fun enviornment caring staff personal growth

Cons

hours fluctuate would like to see upper management at the center more. when upper management is onsite and working with the agents, it is appreciated and effective and brings a strong presence and appreciation for the job. benefits

Viewing 46 - 48 of 53 Reviews

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Jobs at AnswerNet

Remote Call Center Agent

Remote Full time and Part time Call Center Agent

Call Center Agent Part Time/Full-Time-REMOTE

Inbound Call Center Representative

Inbound Call Center Agent