Does AnswerNet pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerNet employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at AnswerNet. This rating has improved by 31% over the last 12 months.

How satisfied are employees working at AnswerNet?

43% of AnswerNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerNet 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 18 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 4 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 19 reviews)); "Training is also poor." ((in 9 reviews)); "The upper level leadership was dishonest and you are just a number" ((in 7 reviews)); "long hours, but to be expected with any management position" ((in 6 reviews)); "CEO and upper management (o+1) do not pay attention to their general managers and do not take employee complaints serious" ((in 5 reviews))

What are employees saying about AnswerNet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AnswerNet layoffs and their outlook for job security at AnswerNet in 2026.

What are the top reviewed AnswerNet locations?

Willow Grove , Portland , Phoenix , New York , Stockton , Allentown , Las Vegas , Hays , Gresham , Billerica , Lowell , Morrow , Newark , Chicago , Houston , Akron , Los Angeles , Sacramento , Denver , Vancouver , Horsham , Philadelphia , Orlando , Worthington , Paterson , Woodbridge , Goodyear , Billings , Waldoboro , Omaha

AnswerNet reviews

2.8

43% would recommend to a friend

(243 total reviews)

Gary A. Pudles

50% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (243 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AnswerNet has an employee rating of 2.8 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerNet employee rating is 27% below average for employers within the Telecommunications industry (3.8 stars).

Reviews by job title

243 reviews

3.0

Jun 8, 2023

Overall Good but not Great

Senior data analyst

Recommend

CEO approval

Business Outlook

Pros

Great people, nice work assignments.

Cons

Due to working remotely, very siloed. Yet mostly, almost everything is outsourced via software/vendors. As example Payroll, HR, etc. Thus, while a twenty plus year old company it operates like it's still a start-up still working out of a garage/basement. As an example, working remotely it was a BYOD motif, Bring Your Own Devises and generic software like MS Office on your PC.

2.0

May 6, 2023

Eh

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Work from home was a perk

Cons

Poor pay, lack of structure, poor benefits.

1.0

May 1, 2023

It's ok.

Answering service agent

Recommend

CEO approval

Business Outlook

Pros

I guess it's a job.

Cons

I wasn't trained properly. The accounts have not even the bare minimum information, I'm not even sure how you're supposed to act like your the 'receptionist' but you don't even have the address to the majority of the companies when asked by callers. Just doesn't make any sense. A lot of things just don't make any sense. It's not a horrible job, just not a very good one. This is for teens who need something to do in their spare time - it's basically a joke, do not get this job if you're an adult. Compensation, PLEASE!

Viewing 55 - 57 of 243 Reviews

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AnswerNet

AnswerNet reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Overall Good but not Great

Eh

It's ok.

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Jobs at AnswerNet