Does AnswerNet pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerNet employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at AnswerNet. This rating has improved by 31% over the last 12 months.

How satisfied are employees working at AnswerNet?

43% of AnswerNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerNet 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 18 reviews)); "Great Management" ((in 14 reviews)); "Flexible hours when you need them" ((in 6 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 4 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 18 reviews)); "Training is also poor." ((in 10 reviews)); "The upper level leadership was dishonest and you are just a number" ((in 7 reviews)); "No wonder it is a huge turnover everyone even supervisors Are quitting or getting fired." ((in 5 reviews)); "Upper management is cutthroat and that seeps into all levels." ((in 4 reviews))

What are employees saying about AnswerNet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AnswerNet layoffs and their outlook for job security at AnswerNet in 2026.

What are the top reviewed AnswerNet locations?

Willow Grove , Portland , Phoenix , New York , Stockton , Allentown , Las Vegas , Hays , Gresham , Billerica , Lowell , Morrow , Newark , Chicago , Houston , Akron , Los Angeles , Sacramento , Denver , Vancouver , Horsham , Philadelphia , Orlando , Worthington , Paterson , Woodbridge , Goodyear , Billings , Waldoboro , Omaha

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AnswerNet

AnswerNet reviews

2.8

43% would recommend to a friend

(243 total reviews)

Gary A. Pudles

50% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.8

Senior management

2.7

Career opportunities

2.4

Compensation and benefits

AnswerNet has an employee rating of 2.8 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerNet employee rating is 27% below average for employers within the Telecommunications industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

243 reviews

3.0

Aug 23, 2014

Union may save this company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good people but horrible upper management

Cons

Training could be much better

2.0

May 15, 2014

NEEDS A LOT OF IMPROVEMENT

Employee

Recommend

CEO approval

Business Outlook

Pros

It is a stepping stone to gain experience and move to a better structured company. It accommodates your work timings.

Cons

Extremely unorganized. Managers need experience in order to run the business. Employees need motivation and have to be held accountable for their mistakes.

1.0

Oct 17, 2011

Electronic sweatshop, no investment to expand business

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People tended to be nice

Cons

Lousy benefits, lack of investments results in cumbersome systems and the work being harder than it needs to be. Too much emphasis on manual systems.

Viewing 229 - 231 of 243 Reviews

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Jobs at AnswerNet

Remote Full time and Part time Call Center Agent

Bilingual FT/PT Spanish/English Customer Service Agent Remote

Inbound Call Center Representative

Call Center Agent Part Time/Full-Time-REMOTE

Call Center Agent Bilingual/Spanish-Remote