Does AnswerNet pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerNet employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at AnswerNet. This rating has improved by 31% over the last 12 months.

How satisfied are employees working at AnswerNet?

43% of AnswerNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerNet 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 18 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 4 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 19 reviews)); "Training is also poor." ((in 9 reviews)); "The upper level leadership was dishonest and you are just a number" ((in 7 reviews)); "long hours, but to be expected with any management position" ((in 6 reviews)); "CEO and upper management (o+1) do not pay attention to their general managers and do not take employee complaints serious" ((in 5 reviews))

What are employees saying about AnswerNet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AnswerNet layoffs and their outlook for job security at AnswerNet in 2026.

What are the top reviewed AnswerNet locations?

Willow Grove , Portland , Phoenix , New York , Stockton , Allentown , Las Vegas , Hays , Gresham , Billerica , Lowell , Morrow , Newark , Chicago , Houston , Akron , Los Angeles , Sacramento , Denver , Vancouver , Horsham , Philadelphia , Orlando , Worthington , Paterson , Woodbridge , Goodyear , Billings , Waldoboro , Omaha

AnswerNet reviews

2.8

43% would recommend to a friend

(243 total reviews)

Gary A. Pudles

50% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (243 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AnswerNet has an employee rating of 2.8 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerNet employee rating is 27% below average for employers within the Telecommunications industry (3.8 stars).

Reviews by job title

243 reviews

3.0

Aug 19, 2025

Not bad but not too good either

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Pretty easy job. Supervisors are decent.

Cons

Too much micromanaging when the pay is not so good.

1.0

May 15, 2025

Massive ego over Empathy and proper leadership

Not even sure

Recommend

CEO approval

Business Outlook

Pros

The CEO has a very nice and polite wife and wonderful family. Nothing else is a pro.

Cons

My experience with the CEO of Answernet was unequivocally negative. Despite my dedicated, high-level support, I was met with degrading and belittling treatment for inadequate pay. My termination, based on an offensive and baseless assumption about my undiagnosed Type 2 Diabetes (mistaken for drug use), speaks volumes about his leadership. While I chose not to sue, his actions were unacceptable. The constant cigar smell on my clothes was a minor but telling detail of the disrespect. My advice: retire, play drums, find a boat. That's where he might actually excel. The truth of his treatment will emerge.

3.0

Apr 14, 2024

Mediocre IT fever-dream

It support technician

Recommend

CEO approval

Business Outlook

Pros

-Remote work with benefits. -New technology updates. -New clients continually added. -Use of Google Workspace. -Potential career growth.

Cons

-Restructured and now heavily micromanaged, -Managed Service Provider. -1-hour standard lunch no longer available. -Anti-employee practices. -High turn-over rate.

Viewing 25 - 27 of 243 Reviews

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Jobs at AnswerNet

Call Center Agent Part Time/Full-Time-REMOTE

National Sales Executive-REMOTE

Call Center Agent TPV

REMOTE- National Sales Executive Outbound Services

Outbound Telesales Agent-Remote

AnswerNet

AnswerNet reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not bad but not too good either

Massive ego over Empathy and proper leadership

Mediocre IT fever-dream

Top companies for "Compensation and Benefits" near you

Jobs at AnswerNet