Appian reviews

3.6

60% would recommend to a friend

(787 total reviews)
avatar

Matt Calkins

53% approve of CEO

50% positive business outlook

Appian has an employee rating of 3.6 out of 5 stars, based on 787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

787 reviews
3.0
Jun 23, 2024
Recommend
CEO approval
Business Outlook

Pros

The team at Appian is truly exceptional. Colleagues genuinely care about each other's success and go above and beyond to help out. The collaborative, organized environment makes it easy to communicate and achieve resutls.

Cons

Losing its culture. Leadership can get delusional about their goals. Company has gone nowhere in the last 7 years after the IPO. Not sure if anyone cares about that. Leadership is in their own little world. Big changes are needed in strategy and perhaps leadership.

1.0
Oct 6, 2023

Awkwardly still acting like start up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company provides an excellent opportunity to enhance one's professional profile within tech. It is composed of highly skilled individuals who are truly exceptional at their work. The company recruits top-tier talent and fosters an environment that allows for some effective utilization of their skills.

Cons

Promotion and salary increases may not be readily available at this organization. It is possible to be compensated below market value compared to competing companies. While individuals are initially hired for their exceptional skills and abilities, they may eventually find themselves restricted to menial tasks without opportunities for professional growth within the company. Additionally, employees are frequently burdened with excessive workloads without any additional compensation. While this situation may be manageable during times of company stability and progress, it can become unbearable during periods marked by short sighted and poor decision-making that creates a poor work environment. There have been several instances where individuals have departed from the company without securing alternate employment. Conversely, some individuals have been successfully recruited by other organizations, leading to a decline in our retention of top talent. Historically, the retention of staff has been a persistent problem faced by our company, with brief improvements that have been followed by various challenges. This organization is currently in the process of transitioning from a start-up to a more established industry leader. While this journey holds potential for excitement, it unfortunately involves making decisions that negatively impact employee morale. The company's stated values are not consistently upheld and are sometimes manipulated to align with the achievements desired by leadership. Over time, work-life balance has deteriorated, leading to a decline in the overall culture of the company. Additionally, there is a push for employees to return to the office, even to the extent of altering requirements, solely to justify the substantial investment made in the office building. This situation is less than ideal for a company that strives to be viewed as a leader, and it is imperative that corrective measures are taken and understood where the true issues exist. I have never experienced a workplace environment where so many individuals express discontentment with the current standards and openly discuss their intentions of pursuing other job opportunities. The prevailing consensus among employees for remaining in this company is primarily driven by the challenging job market and the ever-increasing cost of living.

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Appian Response
2y
Thank you for taking the time to share your thoughts with us; we’re very sorry to hear about your experience. Fostering a positive work environment and upholding our company values are of critical importance at Appian. Your feedback illuminates two important areas of opportunity on and for which we are currently making improvements and developing new processes: soliciting feedback and communicating information. At the company level, we rely on our employees across all levels to raise concerns accompanied by recommendations. At the team level, we strive to foster an environment such that when circumstances like changes in workloads arise, employees feel empowered to raise such concerns with their managers, and managers in partnership with their own leaders feel empowered to make decisions in the best interest of the business, their team members, and our customers. We aim to provide timely and transparent communication around organizational processes and policies (Promotion and Merit cycles/opportunities, Return to Office, etc.) as well as around changes that impact both teams’ and individuals. This said, it’s feedback like yours that’s helped inform the way in which we’ll approach our communication strategy moving forward. As a note on our Promotion and Merit cycle timeline: our formal Promotion cycles occur twice per year, in April and October, with the Merit cycle (compensation review) occurring only in April. If you believe your talents are not being utilized to their fullest extent at any time, we encourage you to speak with your manager about how these skills may be utilized in advance of a promotion cycle. However, promotions are not the only opportunity for our employees to grow or maximize their exceptional talents; to this end, we invite you to consider whether or not you may be interested in growth opportunities outside your current role or department in the form of either a rotational opportunity or an internal transfer. If either of these opportunities are of interest to you, we recommend starting the conversation with your manager or HR Business Partner. Our continued hope is to provide meaningful and challenging opportunities for our employees in an open and supportive environment.
5.0
Jul 21, 2020

Grateful to be at Appian

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been with Appian for almost a year now and have been extremely impressed. The company is run by smart and capable leaders who have a strong vision for our continued growth, even during a pandemic. I feel fortunate that Appian continues to thrive during a time when many companies are crumbling under economic pressure due to COVID-19. Our CEO Matt Calkins has been increasingly transparent while we've been working remotely. He holds company wide livestreams every two weeks where he shares updates with the entire Appian community. Lately, these have been focused on ways our product is helping organizations get back to work. These livestreams also garner a sense of security that Appian is remaining stable during these difficult times. Matt has also shared a few ideas around how the Appian community could do more to help with social injustice we are continuing to see in the US. I am appreciative of the efforts that have been made so far and I am confident that more will be done. I hope to see a continued commitment from Appian to do what is right.

Cons

I think we could do more to become more diverse, faster. Speed is a major selling point in most things that Appian does, so I'd like to see us pick up the pace in creating a workplace that employs people from even more diverse backgrounds. I've liked seeing efforts amongst individual teams in the company, so I'm hoping to see that become more commonplace. We are getting there, but candidly, I think it could be higher on the priority list.

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Appian Response
5y
Thank you for taking the time to leave such a thoughtful review. We are happy to hear you have found value in the company-wide livestreams. Ensuring there is a strong communications channel across the organization has been top of mind, especially during these unprecedented times. Diversity, Equity, and Inclusion is a journey and high on our priority list. Aside from our employee-led affinity groups that have been a driving force for our efforts over the past few years, we have increased our efforts to support and recruit from organizations fostering technology careers for people of color, and there are community outreach initiatives currently underway. If you have any additional feedback, are interested in getting involved in some of the outreach initiatives, or simply want to connect, I would love to hear from you!
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Glassdoor has 862 Appian reviews submitted anonymously by Appian employees. Read employee reviews and ratings on Glassdoor to decide if Appian is right for you.