Appian reviews

3.6

60% would recommend to a friend

(787 total reviews)
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Matt Calkins

53% approve of CEO

50% positive business outlook

Appian has an employee rating of 3.6 out of 5 stars, based on 787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

787 reviews
2.0
Mar 5, 2019

your mileage may vary

Recommend
CEO approval
Business Outlook

Pros

-Challenging work requiring abstract thinking and analytical skills -Exciting (low code) industry with very promising future -Project based work, so the work experience will vary -Opportunity to travel and not get stuck working in the same office day to day (if that's important to you) -Professional experience in developing front facing client skills, agile software delivery, and Appian platform development experience (which is a marketable skill set outside of working at the company)

Cons

-Appian is a more sales centric organization than a product centric/ customer focused company -Limited technical professional development experience outside of learning the Appian platform/ SAIL -Promotions require building and presenting a "portfolio" to a committee for consideration -Professional Services (PS) has limited input/ say over product roadmap (owned primarily by the engineering team) -Unclear business strategy/ competing revenue streams within the company -Lack of enforced best practices/ design paradigms across projects, long hours, and challenging timelines resulting in low quality applications delivered to clients. PS focuses on short delivery timelines to realize the value proposition of low code software development at the expense of application quality -Senior leadership openly discusses plans to eliminate the PS arm of the company, creating lots of confusion and lowered morale among PS consultants

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Appian Response
7y
Thank you for taking the time to provide us with a review, as we value and consider all feedback. I’m sorry to see that you had a mixed experience during your time here. However, many of your comments do not accurately represent our strategy, and I’d like to address a few of them: Although our primary focus when employees first join Appian is to gain experience with our product, Appian consultants are exposed to many technologies and verticals through their varied project work and have increased responsibilities as their skills develop over time. We offer multiple defined career paths for consultants to pursue their interests, including a technical-focused track which requires expertise in general enterprise technologies in addition to Appian and an industry-focused track allowing specialization in certain industries. We have no plans to eliminate our professional services function. Our partner network is strong and we will continue to invest in it; however, our PS department plays a major role in our strategy and we have significant growth plans for 2019.
3.0
Aug 23, 2017

the marketing emperor has no clothes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company. Aims to make businesses better. Strong product and sales team. It cares about its customers.

Cons

Marketing is completely dysfunctional. 80% of the department is a director or VP. They spend more time fighting about who gets to sit in what office, money or why they need more staff than actually producing valuable output for the company. Our engineering department is better at marketing than our own marketing department; which is just a baffling scenario. It is pretty ridiculous the quantity of staff and money that keeps piling into this operation without any accountability. Company just IPOd and still near zippo success at "marketing" or creating a "brand".

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Appian Response
8y
Thank you for your feedback and for recognizing the company's strong focus on our customers. As for marketing, let's separate fact from hyperbole. We wouldn't be growing if things were like you describe. 22% of the department is a director or higher, not 80%. The new Appian Community and Free Trial experience are both great "Marketing" successes -- but, like most everything we do here, also great collaborative efforts between departments. Feel free to contact me directly if you'd like to speak further.
3.0
Mar 13, 2016

Good company, but management needs work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Generally helpful colleagues 2. Monday breakfasts! 3. Decent pay, especially if this is your first job 4. You will get the tools you need to get your job done well 5. Really nice office at HQ 6. Appian is a terrific product!!

Cons

1. Horrendous benefits compared to other software companies, especially because the bulk of them hinge on the promise of options when/if the company goes public 2. Extremely young managers who publicly shame members of the team during meetings. The maturity level to handle tough situations is not there for some teams 3. Undefined culture. During my interview, I was told new ideas would be welcomed. They're not. Some team leaders will not welcome change, even if it's for the better.

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Appian Response
10y
Thank you for your feedback on your experience at Appian. Stock options, really nice offices, Monday breakfast, these don't sound so bad. You could have also mentioned tuition reimbursement for continuing education, the Appian MBA Program, commuter benefits, exceptional events, and great health care. Or the free Honest Tea and drinks. But we're not trying to get people to stay at work 24x7 by recreating the entire outside world inside our four walls (like some tech companies). We locate our offices in great places for people to work and play and encourage people to enjoy them. New people of all ages have the opportunity to quickly rise to management of people or programs at Appian (not the same thing, not everyone aspires to lead people) on the strength of their ideas. We remind everyone to praise in public and criticize in private. But we also encourage open discussion to achieve consensus. People always deserve respect and the Appian MBA Program provides advanced management training in how to create an atmosphere conducive to innovation in our fast-paced workplace. -Michael, CTO & Co-founder
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Glassdoor has 862 Appian reviews submitted anonymously by Appian employees. Read employee reviews and ratings on Glassdoor to decide if Appian is right for you.