Appian reviews

3.6

60% would recommend to a friend

(789 total reviews)
avatar

Matt Calkins

54% approve of CEO

50% positive business outlook

Appian has an employee rating of 3.6 out of 5 stars, based on 789 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

789 reviews
4.0
Oct 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Very challenging environment and has the potential to bring out the best in you. Your surrounded by very intelligent people that bring a ton of value to the sales process and to the customer. The founders are engaged in high profile opportunity too.

Cons

Long sales cycles and restrictions on account opportunity beyond a set of keys accounts. The leaders are a mixed bag and the guidelines for a sales management hire are a bit outside of the norm to a negative.

5.0
Oct 3, 2017

Engineering is Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will be given all the opportunities to grow you can. I read a lot of other reviews and I can tell they do not work in Engineering. It is almost like engineering is a different company than PS and Sales. In engineering things are amazing. Your voice is always heard and you have opportunities to drive real change.

Cons

The benefits are very poor for a software company. It is hard to get talent to jump ship to Appian with the cost of things like our health insurance. The 401k matching could be better and with a better company.

1.0
Apr 24, 2017

Professional Services (PS) doesn't emphasize effectiveness

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Monday breakfast Casual Friday Free parking Reasonable hours

Cons

-Academy is not effective in the long term. The 3 week long training program all new hires attend effectively teaches the very basics but ends up leaving new employees in the hands of their future managers to truly learn to implement the tool. - Management and team leads do not effectively teach new PS employees how to develop. If you don't ask questions you are labeled as "doesn't try" and if you do ask questions you are labeled as "not self reliant, lacks understanding, doesn't use resources." - PS values talking the talk over walking the walk. Agile and project management processes are not well implemented. Asking questions about the process or pointing out improvement areas is heavily frowned upon. It is ostracizing to bring in experienced hire employees and then discount, disregard or even reprimand employees for suggesting new ideas. - Emphasis on Appian knowledge seems to be the only skill valued - this is not a differentiating factor for Appian because many partners are effective at implementation and cheaper. - Cult culture further ostracizes anyone with a differing opinion, this creates a non inclusive work environment that is not humble. - Ability to get promoted is questionably given the cult culture and emphasis on being the loudest as opposed to the best. - Giving a thumbs up to Matt Calkins does not reflect on the company. Matt's middle management is disconnected from those below them. Middle management has been promoted because they are loudest, they are not an effective reporting mechanism to report to the top what is going on at the bottom. - The skills are non transferable the longer you stay - since industry best practices like Agile are not a priority here, you will learn to develop in Appian (though no one will agree to teach this to you) which doesn't transfer easily.

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Appian Response
9y
Thank you for taking the time to share your feedback. I’ll audit the new Academy curriculum and discuss some of your other complaints with the team but let’s keep some perspective. Appian is a product company so learning the product is a necessity and yet it was experienced hires just like you that brought Agile to Appian -- they weren’t shut down by leadership. They did it by proving their ideas were better. I understand it’s frustrating when people don’t just accept your suggestions. It happens to me all the time around here because getting consensus on prioritizing finite resources for complex problems is sometimes hard. But that’s the job. That’s true inside Appian and all the more true for consultants working with enterprise clients. We’ll keep making the product easier to learn and create faster ways to learn it. And if you have a better idea, don’t wait for approval, just build it. Happy to talk in person as well if you are open to it. I would invite any consultant to do the same.
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