Appian reviews

3.6

60% would recommend to a friend

(789 total reviews)
avatar

Matt Calkins

54% approve of CEO

50% positive business outlook

Appian has an employee rating of 3.6 out of 5 stars, based on 789 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

789 reviews
1.0
Jan 6, 2025

Customer Success is underpaid and talent is leaving

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good product Some talent remain but the company is a shell of it’s former self

Cons

Customer Success pays poorly and has a limited career path (promotions rare)

avatar
Appian Response
1y
Thank you for sharing your feedback. We’re thrilled to hear that you’ve appreciate our product and the friendly coworkers. We understand your concerns about compensation and want to assure you that we’re committed to remaining competitive in the market. Currently, we’re conducting a thorough review of our compensation packages to ensure they align with industry standards and reflect the value of our team members. Our aim is to offer a holistic package that not only includes salary but also meaningful benefits and a positive work environment. Regarding growth and promotion opportunities, we’re actively rolling out career development plans and transparent promotion benchmarks for all roles across the company. For our consulting team specifically, there are a variety of paths to grow – whether it’s deepening expertise within consulting or transitioning to roles in product or engineering. We’re excited about supporting our employees in achieving their career goals. We truly value your input and encourage open communication. If you’d like to discuss compensation or career development further, we’d love for you to connect with your manager or HRBP. Thank you for taking the time to share your thoughts – your feedback helps us improve.
2.0
Jan 6, 2025
Recommend
CEO approval
Business Outlook

Pros

he marketing team at Appian is composed of talented professionals who are dedicated to producing high-quality work. They are committed to driving results and are creative in their approach to marketing campaigns.

Cons

While there are a lot of Sales Qualified Leads (SQLs) generated, the inside sales team did not always seem motivated or equipped to close deals effectively. Despite providing ample sales enablement, training, and high-quality leads, the conversion rates were lower than expected, which was a challenge for the marketing team.

avatar
Appian Response
1y
Thank you for taking the time to share detailed feedback with us and thank you for recognizing the talent and dedication of our marketing team! We’re proud of their creativity and results-driven approach. We understand the challenges of aligning marketing and sales for optimal success. Collaboration between teams is essential, and we appreciate your insights on improving sales enablement and overall performance. Your feedback is valuable as we work to strengthen cross-team partnerships and ensure shared success. Thanks again for sharing your perspective!
4.0
Jan 3, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Nice office and good perks.

Cons

There were no cons and negative experiences .

Viewing 118 - 120 of 789 Reviews

Glassdoor has 864 Appian reviews submitted anonymously by Appian employees. Read employee reviews and ratings on Glassdoor to decide if Appian is right for you.