Apryse reviews

3.9

66% would recommend to a friend

(104 total reviews)
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Cassidy Smirnow

71% approve of CEO

65% positive business outlook

Apryse has an employee rating of 3.9 out of 5 stars, based on 104 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Apryse employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

104 reviews
1.0
Oct 8, 2023
Recommend
CEO approval
Business Outlook

Pros

The company tends to hire individuals for specific tasks and later claims they are not fit for the role to avoid spending money on agencies or contractors. This lack of transparency and commitment to employee development is disheartening.

Cons

I recently joined this company as a CRO Manager, and my first day was quite overwhelming. The most significant issue I encountered was that the analytics data was not functioning properly. The work atmosphere was not welcoming, with the manager consistently wearing a non-smiling face and treating the marketing team as if they were subordinates rather than collaborators. One of the major challenges I faced was being tasked with creating an A/B testing plan without the necessary user testing tools, correct analytics tools, or user data. Despite these limitations, I managed to deliver the plan based on my experience. However, the manager's expectations were unclear, and there was a lack of alignment between my efforts and the company's goals. When I suggested focusing on conversion over engagement for the A/B test(they want users to pay them without knowing what they are selling), I faced resistance and was told to follow instructions in a rude manner. The daily workload was excessive, with around 30 new tasks each day, and communication from the manager often included rude language. I was also instructed to obtain quotes for A/B testing and user testing tools, only to discover later that the company had no budget for such essential resources. The absence of a structured process within the company became apparent, and it seems that the company is still stuck in the practices of the early 2000s. After talking with some colleagues, I learned that the company tends to hire individuals for specific tasks and later claims they are not fit for the role to avoid spending money on agencies or contractors. This lack of transparency and commitment to employee development is disheartening.

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Apryse Response
2y
Thank you for taking the time to share your feedback on your experience working at Apryse. We genuinely appreciate your insights and perspective. First and foremost, we apologize for the challenges you encountered during your short time with us. We understand that stepping into new work environments comes with its unique challenges. We are committed to providing a welcoming and positive atmosphere and have adopted onboarding processes that make new employees feel excited and welcome. Your concerns regarding transparency, employee development, and effective communication are noted, as we are committed to fostering a respectful and collaborative atmosphere within all our teams. Our leadership team is there to empower employees and create a supportive environment where employees can flourish. We truly appreciate your honesty, and we would love to discuss this matter further to gain more insight from you. Please feel free to contact me directly. Thank you again for taking the time to provide your feedback. Rachelle Carpenter Chief People Officer
5.0
Oct 4, 2023

Exciting Growth

Recommend
CEO approval
Business Outlook

Pros

This is only the second time in my career that I have experienced the excitement of a company going through explosive growth. Great opportunity for people who thrive in a rapidly changing environment. Super executive team, and highly supportive Private Equity ownership.

Cons

Capturing explosive growth opportunities requires employees who love coming up with ideas, and executing on new and often-changing projects. This is not a place to come for people who want to do the same job over and over again.

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Apryse Response
2y
Thank you for sharing your experience! We agree that embracing change and innovation is essential for thriving here. We're fortunate to have such a dedicated and effective leader at the helm. We'll continue to foster a culture of innovation and positive reinforcement to drive our company's performance. Thank you for being a part of our journey, and we look forward to more exciting times ahead! Rachelle Carpenter Chief People Officer
2.0
Sep 12, 2023

Circus

Recommend
CEO approval
Business Outlook

Pros

Exciting technology, rapid growth company with good opportunity

Cons

Out of touch leadership, they got rid of most former staff as soon as the new CTO/CEO got started last year then bragged about it on a zoom call to the staff that remained. Poor communication to staff on various occasions.

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Apryse Response
2y
Hi there, Thank you for taking the time to share your thoughts about your experience working at Apryse. Your opinions are invaluable to us. We are also excited about our document processing technology and can’t wait to see what innovations our teammates develop as we continue to grow! Regarding your comment about team members leaving and boasting about it in a meeting after the fact, it is untrue, as any decisions made as we re-structure and grow, there are bound to be changes, and those difficult decisions are not made lightly. When we must make these decisions like that, we understand the seriousness and always strive to be caring and compassionate throughout the process. We also understand the importance of effective and efficient communication and strive to uphold and exceed expectations. We appreciate your time with Apryse, please do not hesitate to reach out to me directly if you have any other comments or prefer to discuss this further. Sincerely, Rachelle Carpenter Chief People Officer
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Glassdoor has 113 Apryse reviews submitted anonymously by Apryse employees. Read employee reviews and ratings on Glassdoor to decide if Apryse is right for you.