Does Arbella Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Arbella Insurance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Arbella Insurance. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Arbella Insurance?

95% of Arbella Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Arbella Insurance 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at Arbella Insurance?

Claims Adjuster (17) , Customer Service Representative (16) , Claims Specialist (6) , Claims Service Center Representative (4) , Manager (4) , Business Analyst (3) , Claim Service Specialist (3) , Claims Service Representative (3) , Operations Associate (3) , Analyst (2) , Auto Damage Appraiser (2) , Claims Representative (2) , Claims Service Specialist (2) , Finance (2) , Human Resources Intern (2)

What are the pros of working at Arbella Insurance according to real employee reviews?

"Good benefits" ((in 22 reviews)); "Great Work Life Balance" ((in 19 reviews)); "People are nice and friendly." ((in 18 reviews)); "Great culture and values" ((in 14 reviews)); "Pleasant and supportive employees, comfortable work environment" ((in 8 reviews))

What are the cons of working at Arbella Insurance according to real employee reviews?

"Compensation Concerns: Several reviews mention that the pay is low and not competitive with industry standards." ((in 16 reviews)); "Getting into IT management is difficult from the inside" ((in 8 reviews)); "Salary is low." ((in 7 reviews)); "Pay on the lower end" ((in 3 reviews)); "Most middle management is very decent, but upper management does not give a good vibe and is often not even friendly." ((in 2 reviews))

What are employees saying about Arbella Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Arbella Insurance layoffs and their outlook for job security at Arbella Insurance in 2026.

What are the top reviewed Arbella Insurance locations?

Quincy , Boston , Wakefield , Bridgewater , Methuen , Norwood , Sharon , Tewksbury , Worcester

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Arbella Insurance

Arbella Insurance reviews

4.4

95% would recommend to a friend

(43 total reviews)

Paul Brady

100% approve of CEO

90% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Work/Life balance

4.5

Diversity & inclusion

4.5

Career opportunities

4.3

Senior management

4.2

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

43 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jul 9, 2017

Good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

onsite gym, good cafeteria, opportunity to further my education.

Cons

salary isn't really competitive and when you first start, the training is bad.

2.0

Jun 16, 2017

If looking for an IT position, BE CAREFUL!!

Technical specialist

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunity to grow within the company if you know who's ear to grab, very employee-centric for a large corporation, great benefits package, generous salaries

Cons

All new hires in IT--despite your experience--are treated like garbage. The salaries are so high that they feel like they own you. Certain senior principal staff and managers should be on antipsychotic medication; one person in particular should be fired for blatant harassment of other staff workers due to megalomania and "god complex" issues. If you really need the job, it becomes a test of will to show up every day and deal with the relentless torrent of psychological abuse. The department could be so much more than it is

3.0

Apr 10, 2017

Claims Service Specialist

Claims examiner

Recommend

CEO approval

Business Outlook

Pros

Flexibility, Paid time off, laid back atmosphere

Cons

Management, non-competitive salary, lack of training

Viewing 34 - 36 of 43 Reviews

Jobs at Arbella Insurance

Claim Service Specialist - Springfield, MA - Hybrid

Claim Service Specialist - Farmington, CT - Hybrid

Claim Service Specialist - Bridgewater, MA - Hybrid

Claim Technical Assistant - Hybrid

Customer Experience Professional - Hybrid

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Arbella Insurance

Arbella Insurance reviews

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Good place to work

If looking for an IT position, BE CAREFUL!!

Claims Service Specialist

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