Horrible management that has breed a culture of not my fault. There are huge silos built into the company that prevent any real work from getting done. Management looks for a fall person every time something goes wrong so everyone is busy trying to say it is not their fault so they don't get blamed. This greatly increases the time to resolution of IT issues. They do not hold to their core values, don't give raises, act like bonuses (which are promised when your hired) were like moving a mountain to get for you and they are very small. If you manage people at Argo upper management will go around you and manage your people for you then expect you to deal with the bad reviews and other such bad news with the expectations that you own it like you made the decision. A classic sign that management as a whole has trust issues. Why would you hire someone if you did not trust them?
The culture is designed around top down decision making without any input from the end users and front line technical support personnel. If you attempt to share your opinion or thoughts on a project and propose anything other than what upper management has come up with you will be frowned upon and eventually reprimanded in some way.
Benefits are not great. They have a separate prescription plan that is a rider on their insurance and they pretty much stop you from getting many meds and of course you always have to stay on top of what is approved in that area. They also have a Wellness program that it seems is designed to make the company money. The Wellness program is a joke all you have to do is at minimum take a phone call each quarter so it is really not designed to help you get well rather like a cable company the hope I think is you will not participate so they can earn $30 dollars a paycheck per a person on your insurance. So expect if you have dependents that they will have to jump through the hoops as well or get charged; each $60 a month.
Time off is comparable to most other companies, except for the fact that many of the managers and project managers reserve the right to deny your request for time off as they see fit even though you do not directly report to them. This happens during high times of insurance policy traffic and renewals and when IT projects are coming due. The funny thing about the projects is they are usually delayed and not on time any way. Partial the fault of Argo and partially they fault of the Vendor they work with on their new insurance and claims management software.
