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Ascend Learning

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Ascend Learning reviews

3.9

62% would recommend to a friend

(511 total reviews)
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Greg Sebasky

58% approve of CEO

61% positive business outlook

Ascend Learning has an employee rating of 3.9 out of 5 stars, based on 511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ascend Learning employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

511 reviews
3.0
Mar 8, 2016

Likely to succeed in spite of itself

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO policy is the best, allows for true work-life balance, and actually pays a bonus on values and not just on company performance. CEO does a great job looking forward and not just focusing on the last quarter's numbers. Pretty much the only reasons to stay.

Cons

Health care package is a problem because it is based out of Kansas City. A lot of specialist services in Massachusetts won't accept it because they consider it out of state, which means we pay for services in Massachusetts we can't even use. The deductible is really expensive, too, and the lack of coverage for a lot of specialized, even preventive, services means you'll pay all of it before the end of the year. The health care package is a total rip off. IT is a mess after all this time. Leadership is focused entirely on their system up-time numbers, and are too busy wagging their finger about following policies to actually listening to the business units about what they need for product. Front-line network team members aren't respected or listened to at all, and they know the problems and how to fix them better than anyone.

1.0
Apr 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, not great. Fairly reliable but minimal annual cost of living increase. Unlimited PTO may seem enticing, but those who take too may will be "talked to." Most work is remote. The published Company Values are great, but not everyone models them.

Cons

Leadership doesn't exist. Very top-down approach to "management" and the use of SAFe® Agile makes is NOT REAL AGILE. Quality and user experience take a back seat to hurry-and-get-it-done. Contacting HR for any reason makes you a target and leads to retaliation, not resolution of the problem. If you're looking to grow a career in leadership, go elsewhere. Seek out the types of leaders you want to learn from. Diversity is lacking among leadership, too - the top ranks are all male and predominately white and many worked together previously. Pretty sure there are no women in leadership on the tech side.

1.0
Nov 24, 2023
Recommend
CEO approval
Business Outlook

Pros

PTO and Cell phone plan refunds

Cons

I have been feeling down for the past few months and decided to come here, and, shockingly (but unsurprisingly), all recent reviews of my company have been negative. I couldn't agree more. Let me start by saying that this is the most dysfunctional team and organization I have ever worked with in my career. I see a lot of reviews pointing to some issues, but I am going to be more specific: 1. The BU presidents are a joke. One publishes videos as if he were an ESPN jockey, and this is deemed as impressive in this organization. Another has no clue what he's doing, yet he leads the largest money-making BU. He's just sitting on recurring revenue and has no clue about innovation. They come up with an arbitrary budget to fund "innovation" and have many product managers who seem lost when they come to a meeting. Then they get into unproductive arguments when they don't like estimates. Well, guess what, our output suffers. The content teams are a joke, and educators will never learn anything from what we publish. Please note that they are supremely greedy, and forming some nursing coalition is just a sham. You see the president in the office rarely because he works remotely from various places, but whenever he comes in, it feels like people are tidying the place for his majesty, followed by a round of lip service. The second largest, the fitness one, I have limited exposure to, and that president recently passed away, so I have no comments. 2. Let's talk about our wonderful, incompetent ex-Cerner CTO who supposedly got promoted in just a few years to that role. He has the IQ of a joker. Often clueless in meetings, he only cares about some shoddy metrics (that, by the way, get bloated and manipulated) and then wants more money to deliver incompetent work. He plays manipulative games so frequently that he is seen as ineffective by many in the office. And his leadership team - one, close to retirement, heads CISO but lacks essential knowledge in their areas of responsibility. Another one, who sits in his office, appears to be overly compliant (and got promoted within a year of joining). Some guy sits out of New York, apparently came from a defunct BU and was terrible at tech to begin with. All the others are either no good or just follow the incompetent CTO. 3. Middle management: A few of them are extremely good, but most are again incompetent. They've never worked in a tech company and, for example, to create an API, their basic aptitude is useless. 4. Working from the office is intolerable, though I'd prefer to work remotely more often, but the company's rigid hybrid policy doesn't allow that. The main issue with office work, however, is the constant mind games I witness daily. There's a general reluctance to get work done, with everyone using prioritization, SAFe planning, and inflated estimates as excuses. I've even been asked to pad my estimates, only to be expected to deliver ahead of schedule. This kind of game-playing is a regular occurrence here.

Viewing 31 - 33 of 511 Reviews

Glassdoor has 555 Ascend Learning reviews submitted anonymously by Ascend Learning employees. Read employee reviews and ratings on Glassdoor to decide if Ascend Learning is right for you.