Is Assurant a good company to work for?

Assurant has an overall rating of 3.5 out of 5, based on over 3,702 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Assurant to a friend and 58% have a positive outlook for the business. The best reviews about Assurant have been left by employees working as District Manager , Service Technician and Account Executive .

Does Assurant pay their employees well?

According to anonymously submitted Glassdoor reviews, Assurant employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Assurant. This rating has been stable over the past 12 months.

How satisfied are employees working at Assurant?

62% of Assurant employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Assurant 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Assurant?

Customer Service Representative (198) , Claims Adjuster (65) , Customer Care Specialist (56) , Manager (40) , Customer Service Representative (CSR) (34) , Loss Draft Specialist (32) , Business Analyst (31) , Cell Phone Repair Technician (29) , Customer Service (29) , Director (27) , Processing Specialist (26) , SSR Business Processing Specialist (24) , Software Engineer (24) , Project Manager (23) , Repair Technician (22)

What are the pros of working at Assurant according to real employee reviews?

"Great benefits and progressive when it comes to ways to support their employees outside of the actual work." ((in 341 reviews)); "Great people to work with and if you work hard you will be taken care of" ((in 185 reviews)); "good benefits work from home" ((in 144 reviews)); "A good work/life balance is respected." ((in 84 reviews)); "Great culture and values." ((in 80 reviews))

What are the cons of working at Assurant according to real employee reviews?

"Management is poor and not capable of completing on larger projects." ((in 183 reviews)); "Pay is low on that of that avg 15 per hour and now most teams have been cut to two" ((in 167 reviews)); "Managers don't care about the employees." ((in 81 reviews)); "Poor training, Mgmt does not listen to ee's, Only concerned with meeting metrics and not concerned with customer experience." ((in 51 reviews)); "The rapid pace of change in the marketplace was not something that upper management was able to to navigate effectively." ((in 50 reviews))

What are employees saying about Assurant layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Assurant layoffs and their outlook for job security at Assurant in 2026.

What Assurant locations have received the highest employee ratings?

Nashville , Charlotte , Las Vegas , Milwaukee , Lewisville , Jacksonville , Columbus , Dallas , Wayne

Assurant reviews

3.5

62% would recommend to a friend

(3,069 total reviews)

Keith Demmings

76% approve of CEO

58% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Nov 8, 2014

High school with a paycheck

Big brother

Recommend

CEO approval

Business Outlook

Pros

Good pay Lots of room for advancement Good benefits Location

Cons

Favoritism Micromanagement Stressful Caddy coworkers Awful cafeteria. Over priced and most workers are rude

1.0

Sep 3, 2014

RUN FOR YOUR LIFE!!!!!!!!!!!!!!

Customer care specialist

Recommend

CEO approval

Business Outlook

Pros

The paid time off is pretty good. The benefits are OK....just OK!!!

Cons

EXTREME MICROMANAGEMENT!!!!!! It's all about who you know, not what you know! Moving up in the company was easy for those with a "lighter" complexion!! I kept being told that I needed to learn another client in order to be progressed; however, I was trained on a MINIMUM of 7 clients already, while people who only worked 2 clients were being promoted!! You will receive "threatening" emails about having to work "mandatory" overtime, or else!!!! (I didn't want to be there for my regular shift, so I was definitely not working overtime and NOTHING HAPPENED! It's just a scare tactic they use.) They don't care about their employees, they are only concerned about the numbers, so that they could get raises and bonuses!!! They don't like anyone who takes up for themselves, but if you are their puppet, you will go far!!! The pay was extremely low, especially for someone who had been there as long as myself! Whenever someone from the cooperate office was visiting, upper management because extremely FAKE!!! They would come by smiling, laughing, and chatting with us, but on a normal day, they will walk by you like you don't exist!!!

1.0

Aug 14, 2014

# driven

Team lead

Recommend

CEO approval

Business Outlook

Pros

They have decent vacation, employee assistance programs. Insurance is decent as well.

Cons

They are not assoicate oriented. They are numbers driven. Promotions are about who you know - not what you know.

Viewing 55 - 57 of 3,069 Reviews

Jobs at Assurant

Fraud Triage Specialist (Mobile)

Customer Care Representative

Senior Demand Planner

Executive Administrative Assistant

Order Management Supervisor

Assurant

Assurant reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

High school with a paycheck

RUN FOR YOUR LIFE!!!!!!!!!!!!!!

# driven

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