Assurant reviews

3.5

62% would recommend to a friend

(3,074 total reviews)

Keith Demmings

77% approve of CEO

58% positive business outlook

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Oct 19, 2020
Recommend
CEO approval
Business Outlook

Pros

You can make some awesome friends. We have customer service week, which we celebrate with activities and good rewards along a full week. The management can be nice. We have a weekly draw of recognition for an employee.

Cons

Lost of a lot of staff. Making it more busy. Not good customer service with the leadership team promising a call back to the customer in 2 or 3 days, but they will take 5 days, or the customer calling in angry as to why he didn't get a call back. About the device shortages, again bad customer service on not letting the customer know, an email about the shipment being delayed would suffice. But our company doesn't do that and customers call in asking where it is, they get angry and gets to escalations. We had a ton, more than usual escalations because of the bad communication between company and client.

avatar
Assurant Response
5y
Thank you for your feedback and sharing your experiences . We suggest contacting your Manager and HR Partner to candidly address concerns. If you are not comfortable with that, other resources include the anonymous help line at 888-427-2542, or visit Tnwgrc.com/Assurant to share any concerns.
5.0
Jan 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Amazing experience, great place to work

Cons

No real cons of you know how to work hard

1.0
Jun 21, 2019

Toxic Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was paid on time.

Cons

Rude management, no upward mobility

Viewing 2761 - 2763 of 3,074 Reviews

Glassdoor has 3,712 Assurant reviews submitted anonymously by Assurant employees. Read employee reviews and ratings on Glassdoor to decide if Assurant is right for you.