Asurion reviews

3.3

51% would recommend to a friend

(6,218 total reviews)
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Guru Gowrappan

45% approve of CEO

41% positive business outlook

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Dec 7, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay is ok, especially if you were in call centers before. if coming in 'off the street' as a management position, your pay will be substantially greater than one who is promoted, WHICH IS COMPLETELY AND UTERLY AND MORALLY WRONG.

Cons

The management here needs some help in figuring out, how to run a team and a call center. they will fire you for anything, provided you are not in a management role. if you are. your lucky, if you are an agent, be prepared to be MICRO MANAGED. this company has the potential for greatness, but unfortunately they are too stuck with their heads up their ... (guess the word i would use)

3.0
Dec 2, 2014

Changing Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leadership at the management level is trying to make the best of the situation, but is hard at times. Fairly flexible and casual dress code.

Cons

Downsizing and constant reorging make it difficult to plan. Culture has changed dramatically over the last year and a half. Feels like a job and not a career.

3.0
Dec 1, 2014

Silo mentality

Recommend
CEO approval
Business Outlook

Pros

Worklife balance and benefits. Flexible schedule.

Cons

No strategy. Rolled out in June and changes in December.

Viewing 5932 - 5934 of 6,218 Reviews

Glassdoor has 6,447 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.