Asurion reviews

3.3

51% would recommend to a friend

(6,213 total reviews)
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Guru Gowrappan

50% approve of CEO

41% positive business outlook

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Sep 22, 2015
Recommend
CEO approval
Business Outlook

Pros

This organization has high hopes for the future and is very technological in its operations. Thus, much of its advancements are technologically driven rather than consumer driven and rather than developing products to meet a consumer need.

Cons

Due the "white-labelled" nature of its traditional product offerings it is not a consumer-focused organization. The company tends to develop products and then retrofit the positioning of those products rather than utilize consumer data to lead the way. This is very backwards. They will offer you top dollar, woo you to join them, and then leave you feeling isolated and confused. This is a company full of consultants. It is a company that wants to be a marketing organization, but lacks the institutional structure and know-how to do so. If you are thinking of working here, I would think twice.

1.0
Jul 22, 2015

Age

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company had a revolving door at call center.

Cons

Poor customer service and not knowledgeable. Poor pay for many of the positions.

Viewing 70 - 72 of 6,213 Reviews

Glassdoor has 6,441 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.