Asurion reviews

3.3

51% would recommend to a friend

(6,214 total reviews)
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Guru Gowrappan

45% approve of CEO

41% positive business outlook

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Apr 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work from home permanent. Flexible schedule. Good insurance but costly

Cons

Management, their manager and then their manager. This company contracts for Verizon and don’t give a crap about integrity. Sale sale sale. Management smiles in your face while constantly driving morality out. They only recognize you if you are top salesperson. The job was for tech support, full blown a sales call center that handles tech support. Company does not care for their employees. Very high turnover.

2.0
Apr 5, 2021

Beware

Recommend
CEO approval
Business Outlook

Pros

not boring, you get to meet a lot of different people. and it's perfect if you like to drive

Cons

management can be bullies. Sales focused to the point of nausea.

1.0
Mar 9, 2021
Recommend
CEO approval
Business Outlook

Pros

easy job and nice coworkers

Cons

the company doesn't care about their customers at all, only on paper and to get you to metrics but won't do anything to solve issues, they're more focus on you spending less than 5min on the phone with the customer than in actually helping and solving their issues, which results in very angry customers who are cursing and yelling at you, and when you get out of your way to actually help people, the company will come after you.

Viewing 208 - 210 of 6,214 Reviews

Glassdoor has 6,442 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.