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      Atwell

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      Atwell reviews

      3.4

      57% would recommend to a friend

      (159 total reviews)

      Brian Wenzel

      76% approve of CEO

      61% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      3.6

      Diversity & inclusion

      3.6

      Career opportunities

      3.4

      Work/Life balance

      3.3

      Culture & values

      3.0

      Senior management

      Atwell has an employee rating of 3.4 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atwell employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      159 reviews
      1.0
      Apr 11, 2022

      The worst place I have ever worked

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is good… sort of. You might make two regular salaries of money, but you will have to work the hours of two jobs. Traditional departments seem ok - survey or engineering. As they’ve grown other departments, they’ve put people in leadership who have no idea what they’re doing or how to interact with human beings. It’s not cute.

      Cons

      Your whole life is chargeability, for you, your team, what the client is billed. It seems that every single project is out of budget. Feels like it has to be the result of intentional underbidding of projects. -everything you do and bill will be questioned, from the day of your hire until you leave -they will work you into an early grave and celebrate people who work around the clock. Emails, phone calls and teams messages at all hours, including when you’re on PTO -people taking PTO and apologizing for being unavailable at certain times … on their PTO - I don’t think my manager knew a single personal detail about me and had no desire to learn about it. I was a money making meat sack that could easily be replaced -everyone in my department who’d been there more than 1-2 years will stab you in the back if it advances them. Everyone who doesn’t like that leaves within 18 months. -because of the 40% turnover in my department last year, I was constantly training everyone around me, including people in positions I’d never held, and people above my pay grade -you are on the phone all day. All. Day. They’ve decided meetings are chargeable and chargeability is king. This means you can’t do your real, actual work until your 8-10 hours a day of meetings are over - people are just allowed to talk to each other… however. I’ve never encountered a less collegial group of human beings.

      avatar
      Atwell Response
      3y
      This is a tough review to read and I am not sure how to respond. We certainly have pushed a different culture than you speak of and when I read this I can't think of a more different perspective than I have of every office I have visited. I am truly sorry this was your experience and while I do look at the Time Analysis report weekly to ensure we aren't hiring too much or too little I can say we are very aware of who in the company is utilized too high and we put extra effort to make sure we are recruiting hard to fill roles to help that out. The market is crazy and hiring is very hard, but we push very hard every day to make sure we hire smart qualified people in every position. Our overall attrition rate is below 4% historically so your department is an anomaly here at Atwell. Sorry, again this was your experience.
      2.0
      Apr 2, 2022

      Individual people are great, poor upper management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co workers, flexible work from home options, truly will let you explore what you're interested in

      Cons

      Upper management does not care about you. Low pay, overworked and understaffed. Poor organization and management

      avatar
      Atwell Response
      3y
      It pains me to see you think we hire just to hire. We try so very hard to look at the market and provide equal pay across the company and we are typically above average in the pay categories. I am sorry this was your experience at Atwell it is very hard to read a negative post, but I will say we will continue to push communication and listen to our employees to hopefully make as many people as happy as we can about the culture.
      1.0
      Mar 24, 2022

      Worst Management Ever

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Christmas present of meat would have been nice if I wasn't a vegan I heard working in the office and southern parts of the country weren't as bad.

      Cons

      Everything Management Not given any training or proper equipment Unrealistic quotas Management was sexist and racist Low pay Unsafe work environments on private properties because customers will threaten workers because Atwell does not notify customers their workers will enter the property. Was told mace is weapon and I couldn't carry it even though several animals chased and tried to attack me. Concerns are ignored by management 401k matching is half of what other companies provide Promised compensation for going above and beyond. I received nothing. Outside work and Management does not care if there is a tornado warning or extreme inclement weather. Company was severely overbudget on the project I was working on. New workers everyday

      avatar
      Atwell Response
      3y
      Sorry, you had this experience while working at Atwell. We try to communicate with all levels of employees and those that are truly engaged with the work and process have great success. The average tenure of Atwell is very strong and our turnover rate is below 4%.
      Viewing 106 - 108 of 159 Reviews
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      Glassdoor has 172 Atwell reviews submitted anonymously by Atwell employees. Read employee reviews and ratings on Glassdoor to decide if Atwell is right for you.